Account Manager
Manchester’s Finest Group
Position: Full-time, Northern Quarter, Manchester
Salary: £30–£33k DOE + commission on upsells and client renewals
Reports to: Business Development Director
We’re looking for an ambitious and relationship-driven Account Manager to join Manchester’s Finest Group – the city’s largest and most influential lifestyle and culture platform.
As Account Manager, you’ll be at the heart of that work – building relationships, leading campaigns, and driving long-term partnerships that reach millions of people every month. You’ll act as a trusted adviser to clients and an advocate within our content team, taking responsibility for strategy, delivery, and growth across your accounts. A key part of the role will be upselling additional opportunities and renewing client contracts to ensure lasting success for both clients and Manchester’s Finest.
A genuine passion for Manchester’s food, drink, arts, music, and culture will be a strong advantage. The role is primarily Monday–Friday, though some evening and weekend work will be required to support client activity and events. This is a rare opportunity to join a respected, independent media company with a strong foothold in Manchester’s cultural landscape.
About Manchester’s Finest:
Manchester’s Finest is the largest and most influential lifestyle and culture platform in the city, with over 3 million social followers, more than 6 million annual website pageviews, and an email subscriber base of 85,000.
We champion Manchester’s independent businesses and showcase the very best of its food, events, arts, music, and culture. Our platforms are trusted by audiences seeking authentic recommendations and new experiences – and by clients who want to connect with them in creative, impactful ways.
Key Responsibilities:
· Own client relationships – managing a portfolio of accounts as their main point of contact and trusted adviser.
· Deliver results – oversee campaigns from concept through to execution, ensuring they meet (and exceed) expectations.
· Shape strategy – develop creative media plans and content solutions tailored to each client’s objectives.
· Upsell and renew – identify opportunities to extend campaigns, secure contract renewals, and grow account value.
· Champion collaboration – work closely with our Head of Content Operations and wider team to ensure smooth delivery.
· Measure impact – track performance, produce clear reports and case studies, and recommend future improvements.
· Solve challenges – troubleshoot campaign issues quickly, always balancing client needs with Manchester’s Finest’s best interests.
· Add value – proactively bring fresh ideas to the table to maximise impact for both clients and audience.
What We’re Looking For:
· At least 2 years’ experience in a client-facing role within a digital media company or agency.
· Proven ability to build strong relationships and deliver innovative campaign ideas.
· Experience in upselling and renewing client contracts to drive account growth.
· Creative thinking with the drive to see ideas through to execution.
· Excellent presentation and communication skills.
· Highly organised, with the ability to manage multiple projects at once.
· Passion for Manchester’s independent food, drink, culture, and lifestyle scene.
· Flexible and willing to work occasional evenings and weekends.
· A proactive self-starter who thrives in a fast-paced, collaborative environment.
Perks & Benefits:
· Competitive salary (£30–£33k DOE).
· Commission on all upsells and client renewals.
· 20 days holiday plus bank holidays, an extra day off on your birthday and additional days off over the Christmas break.
· Exclusive staff discounts at some of Manchester’s best bars and restaurants.
· Regular invites to exclusive VIP events in Manchester.
· Pension scheme.
· Flexible workplace.
· Quarterly team days.
· Annual training and professional development allowance.
Deadline to apply: Sunday 12th October
Email: careers@manchestersfinest.com