Company Description EyeTech Optometrists is a specialist optometric practice offering personalized eyecare to discerning patients. Our front-of-house staff are attentive and welcoming, ensuring a pleasant experience from the moment you enter. Our state-of-the-art technology area boasts advanced medical diagnostic equipment, and our spacious consulting rooms provide detailed examinations with top-end medical equipment. We offer an extensive range of high-quality exclusive eyewear and specialize in keratoconus, dry eye and glaucoma. We are supported by experts ranging from highly experienced practitioners to a Doctor of Optometry with full therapeutics licence. Role Description This is a full-time role for an Optical Assistant, located on-site in Coventry. The Optical Assistant will be responsible for assisting optometrists during eye examinations, managing patient appointments, and ensuring customer satisfaction. Day-to-day tasks include conducting pre-screening tests, providing guidance on eyewear selection, handling administrative duties, and maintaining a high standard of customer service. Qualifications Excellent Interpersonal Skills and Customer Satisfaction abilities Strong Communication and Customer Service skills Basic knowledge in Optometry Attention to detail and organizational skills Ability to work efficiently in a fast-paced environment Experience in a similar role is a plus A positive and professional attitude