Inspire Resourcing are thrilled to be recruiting for a global company within their office in Belper. Our client is a market leader, offers career progression in fast paced business with a family friendly environment. Duties Include: * You will be working as part of the Service Technical department providing technical advice to external Engineers * You will use your skills to interpret and explain technical information and instructions. * You will understand customer requirements and show a good technical aptitude combined with the ability to give advice by telephone with clarity and diplomacy. * You will be confident giving technical advice and will give our customer world class customer service. * You will be target driven and your performance will be measured on achieving KPIs. What we're looking for: * GCSE Grade 4 or above or an equivalent qualification in English is essential for all applicants. * You have a passion for customer service and pride yourself on exceeding the expectations of our customers. * You have a good problem-solving aptitude which enables you to diagnose possible faults with accuracy. * You are computer literate, having previous experience using all Microsoft applications and you have a good understanding of Salesforce. * You have excellent communication skills and will enjoy working as part of a team. * We would love you to have an existing knowledge of our pr...