About The Role
Thanks to our dedicated team, the Wren family, we are inspired to push limits and make a difference. With our exponential growth, we are seeking talented individuals to join us and continue our success story.
Responsibilities:
1. Reduce the designer error-free issue percentage.
2. Investigate all designer error-free issues to identify areas for improvement.
3. Collect data and identify trends in error-free issues for business improvements.
4. Handle calls from the customer service team to resolve customer issues.
5. Create presentation materials for cabinets and fronts highlighting suggested improvements.
6. Prepare presentations for showroom manager meetings to emphasize common errors.
7. Communicate effectively with internal departments during investigations.
8. Assist internal departments in data collation and refining automated compliance reports.
9. Observe manufacturing processes and collaborate with internal departments.
10. Conduct spot checks to ensure quality standards on orders before delivery.
About You
Candidate Requirements:
* Exceptional knowledge of kitchen and bedroom design and installation techniques.
* Strong understanding of guidelines and standards.
* Excellent organizational and time management skills.
* Outstanding communication skills, both written and verbal.
* Effective people management abilities.
* Attention to detail.
Applicants will be subject to a basic criminal record check from the Disclosure & Barring Service before employment is confirmed. A criminal record does not necessarily disqualify a candidate; each case is assessed individually.
About The Company
Wren Kitchens is passionate about our people and our kitchens. We have achieved significant milestones, including opening over 100 showrooms, launching in the USA, and winning multiple awards, including the UK's Number 1 place to work.
This success is driven by our team, the Wren family, who inspire us to push limits and make a difference. As we continue to grow, we seek incredible individuals to join our journey.
Location
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