Regulatory Support Officer
Regulatory Support Officer
Number of jobs available
2
Region
East Midlands
City/Town
Nottingham
Building/Site
DEFRA GRP EA TRENTSIDE OFFICE, NG2 5FA
Grade
Staff Grade 3
Post Type
Permanent
Role Type
Administration / Corporate Support, Environment & Sustainability
Working Pattern
Full Time
Salary Minimum
£28,607
Closing Date:
29/09/2025, 23:55 hours
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Candidate pack
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Security checks level
Basic Check
Job description
This is an exciting opportunity to join East Midlands Regulated Industry and be part of our Regulatory Support Officer team.
We regulate a range of permitted sites to ensure compliance with the Environmental Permitting Regulations. We also undertake pollution incident response and investigation.
You'll support and facilitate the delivery of a wide range of administrative and compliance activities and enable our regulatory teams to secure positive outcomes for people and the environment.
This role underpins our departmental performance and will be extremely varied
Working closely with other teams and departments, you can expect to be involved in the following:
* Acting as an initial point of contact, communicating and filtering information for the team
* Maintaining data and information systems, ensuring our records are up to date, accessible and stored appropriately to facilitate team activities.
* Supporting a range of compliance and enforcement activities for the team
* Helping the team protect and collect the income we receive from permit fees and charges
* Drafting and issuing radioactive substance activity permits for the Midlands area
* Handling and storing confidential information
* Maintaining essential team equipment
* Collating and providing information requested by internal and external customers
* Taking part in incident management
We welcome applications regardless of race, sex, religion, nationality, sexual orientation, age, disability, gender identity or marital status.
The team
The East Midlands Regulated Industry Team is responsible for the regulation of a large number of sites and activities that require environmental permits.
These permits cover a wide range of waste activities, industrial processes and places that use and dispose of radioactive substances.
You will be based at the Nottingham Trentside Office.
Experience/skills required
Ideally, you'll be educated to A level standard (or equivalent)
Through your experience to date you should be able to demonstrate some of the following:
The ability to work effectively in a dynamic and busy team environment
Excellent communication skills and the ability to develop good working relationships with customers
Bringing energy and enthusiasm to a team or department
Ability to work on your own and as part of a team
Using your initiative to make decisions and achieve planned outcomes
Focus on efficiency, innovation and effectiveness
Excellent organisational skills and strong IT skills.
The key things we're looking for are transferrable skills and capabilities, so do not be put off applying if you don't have previous experience in this sector.
As an entry level role we welcome all backgrounds, preferably those with an interest in the environment and wanting to make a difference.
Contact and additional information
Hybrid working is offered. Initially during probation period successful candidate would be expected to be in the office for around 3-4 days a week. Following successful completion of probation 1-2 days per week. Occasional travel to off-site locations for training required.
Interviews will be will be held F2F on Tuesday 14 October
For further details please contact the hiring manager: Steve Proffitt:- steve.-
Everyone that joins us is required to undertake training and participate in incident response duties when the need to respond arises, having an incident role is an essential part of working for the Environment Agency and is an active way to support communities and prevent harm to the environment. Further information on incident response can be found within your candidate pack.
Competence 1
Communicates Effectively
Description
Listens and questions to understand and engage. Conveys information and ideas clearly, accurately and persuasively through speech and writing.
Describe how you communicate in a convincing way. Give us an example and tell us about:
* Who the audience was
* What the messages were
* How you went about delivering it
* What you took into consideration to ensure the message landed well.
Competence 2
Takes Decisions and Solves Problems
Description
Finds and delivers optimal solutions by effectively analysing all the information, probing to develop alternatives and taking sound and timely decisions.
In this role you will be dealing with several competing tasks at the same time that need to completed to deadlines. Tell me about a time when you have had to juggle a number of important work priorities at once in order to get a job done
* How did the situation arise and what problems did it present you with?
* What did you do to manage the situation effectively?
* How did you prioritise the task?
* What might you have done to prevent such a situation occurring?
Competence 3
Works in Teams
Description
Works co-operatively as part of a team to achieve common goals.
Describe how you make a positive contribution to building good working relationships within the team that you currently work (or a team that you have worked in)
* Can you give examples
* How would you develop working relationships with a difficult colleague?
* How can your contributions within a team be distinguished from other people's efforts?
If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.
We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.
We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.
The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls. Should you wish to become a support supplier on one of these frameworks or contracts please visit for more information.