The State Manager – NSW/ACT will have a strong focus on leader development, skills capability uplift and sustainable business growth with an ultimate responsibility for leading and driving the performance of the Branch Network in Retail for NSW/ACT across both Corporate and Community Bank Branches. You will play a major part in managing the relationships with the Community Bank network and driving outcomes for customer growth. As a member of the National Retail Leadership team, you will be expected to support the strategic direction set by the Head of Retail Customer and will take carriage of its ownership through all levels of the organisation. The technical and operational experience is the backbone to which you will coach Regional Managers on goals setting and achievement. You will bridge the gap between strategy and execution. Your knowledge & experience Demonstrated business and leadership experience gained in the Banking industry, ideally within retail sales. Extensive knowledge of all Bank lending policies, procedures, products, and services Demonstrated skills in developing and maintaining strong stakeholder relationships both internal and external Highly accountable as a leader and have advanced skills in right recruitment, development and performance management Established network across Australia, particularly within the key market of NSW/ACT to grow the business in line with organisational objectives. Strong understanding of the Banks regional and community engagement An understanding of franchise systems, particularly our relationship with Community Banks and other retail partners (advantageous) Able to deliver to state targets with a customer first service focus Experience in leading and embedding change including a continuous improvement mindset Deep understanding of international and national banking trends and the cause-and-effect relationships that govern the market. This is Permanent Full-time position based in either NSW or ACT. We offer flexible work options that put our people first, working in a hybrid model with a minimum requirement of 60% of your time in a local Head Office. Position Description: Position Description - State Manager - Dec 2021.pdf Closing Date: Thursday, 13 th November 2025 We believe a diverse workforce supported by an inclusive culture is central to our success and we actively encourage applications from those who bring diversity of thought to our business. We support candidate requests for adjustment to accommodate an illness, injury, or disability to equitably participate in the selection process. Please note, all internal candidates are required to notify their immediate leader when applying for a new career opportunity and you will be asked to acknowledge they have done so upon submission of your application. Please contact the Manager of this vacancy for a confidential discussion if there are any concerns meeting this requirement during the application process, or if you would like to discuss the position further. Manager Name: Marisa Dickins – Head of Retail Customer Manager Email: Marisa.Dickins@bendigoadelaide.com.au Manager Phone: 0400 057 711 For more information, check out the Application Process for Internal Candidates page. Still in two minds? Research suggests 60% of women and underrepresented groups might stop here, even after getting as far as drafting an application. We believe that diversity makes every team stronger, so even if you don’t tick every box we still want to see your application! Please note shortlisting and interviews may take place prior to the advertised close date, so don't delay: apply now!