Job Title: Customer Service Administrator
Location: Fully Office-Based in Manchester City Centre
Start Date: Immediately
Duration: Until End of September
Working Hours: Monday to Friday, 9:00 AM - 5:00 PM
Robert Half is working in partnership with a leading property management company to source Temporary Administrators / Call Handlers to support their lettings and management team during a busy transition period. This is a fantastic opportunity to gain valuable experience within the property sector, supporting a high-volume handover of properties across a new development.
Key Responsibilities:
* Answer inbound calls from tenants and prospects, providing updates on the letting journey
* Transfer calls and relevant information to internal teams efficiently
* Support the handover process of multiple new properties, including Build to Rent (BTR) and new developments
* Log and update tenancy information accurately within the company's portal
* Assist with enquiries from prospective tenants and provide appropriate guidance
* Maintain strong communication across the team and with clients
* Ensure a high standard of customer service is upheld at all times
The Ideal Candidate Will Have:
* Excellent communication skills - clear, professional, and articulate
* A strong customer service mindset and the ability to remain calm under pressure
* Previous experience in property, lettings, administration, or call handling (preferred but not essential)
* Good IT literacy and confidence using portals or internal systems
* A proactive, team-oriented attitude with great attention to detail
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice.