New Balance is more than just a sportswear brand – we are a family. We want people to join our team who can develop with us as we continue our journey as a growing brand. Our retail stores are looking for associates who can engage, excite, educate and entertain our consumers from the moment they walk through the door. We need your passion and the desire to be a true brand ambassador as well as your genuine love for stockroom operations. Apply now for the chance to join an incredible team!
MAJOR ACCOUNTABILITIES:
1. Provides superior product knowledge and service techniques to meet the stock needs of the customer.
2. Develop product knowledge of store merchandise to enable you to educate the customer and on product features and benefits.
3. Correctly measuring and fitting the customer to appropriate NB product, communicating current store promotion and correct price, and reviewing features and benefits.
4. Keep floor area neat and organized. This includes stock and inventory functions, labelling and price marking items and merchandising apparel as needed. Organize and fill sales floor to maximize selling.
5. Complete stock transfers, RTV’s and cycle counts.
6. Protect Company Assets by greeting customers; attach and detach security tags (if provided); Report shrinkage and security violations. Monitor floor merchandise.
7. Performs other duties as required.
REQUIREMENTS FOR SUCCESS:
8. Team Player
9. Demonstrate customer service skills
10. A passion for retail, sales and stockroom operations
11. Desire to learn
12. Ability to perform basic maths and general retail operational processes
13. Effective communication skills
14. Proven organisational skills
15. Flexible work schedule including weekends and holidays
16. Ability to work early hours to execute deliveries before store opening and occasional night shifts
ADDITIONAL BENEFITS:
17. Competitive compensation
18. Potential to earn more through our Retail Bonus Scheme
19. Great development opportunities
20. Inclusive working environments across all our European locations
21. Generous staff discount
22. Project involvement across our European region
23. Flexible uniform package