Our public sector client based in Plymouth is seeking an Administration Officer to support their Medical Practice. This is a temporary position with a potential extension. The role is full-time, 37 hours per week, working Monday to Thursday, 8.00am to 4.00pm, and Friday, 8.00am to 1.00pm. The pay rate is £14.19 per hour.
The successful candidate will handle all administrative tasks for the practice, including supporting multiple clinics by answering phones, scheduling appointments, managing shared inboxes, and responding to correspondence.
Additional responsibilities include managing clinical diaries, booking medical documents, handling post, and managing emails.
This role also involves customer service duties such as checking in patients, updating medical notes on SharePoint, and ensuring smooth patient flow.
The ideal candidate will have at least 12 months of strong administrative experience, be eager to learn new systems, and be proficient in Microsoft Office, including SharePoint. Attention to detail, excellent communication skills, and the ability to work in a structured environment are essential. The candidate should be articulate, a team player, and committed to service excellence.
Requirements include a clear DBS check and three years of references.
If you possess the relevant experience and skills, please apply as soon as possible. Due to high application volumes, it may not be possible to respond to every applicant.
Brook Street is committed to supporting the Armed Forces Covenant, guaranteeing interviews for veterans and military spouses/partners who meet the role's essential criteria.
As a Disability Confident Leader and holder of the Gold Award from the Defence Employer Recognition Scheme, we offer guaranteed interviews to eligible candidates through the Public Sector Resourcing Framework.
If you identify as disabled or as a military veteran/spouse/partner and meet the role criteria, please contact us via the Brook Street website to express your interest. We are dedicated to engaging with you.
In cases of high volume of eligible military candidates, we will interview the best-qualified individuals from this group.
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