Overview
This role helps people access safe, timely urgent care by supporting services during evenings and weekends, when help matters most. You’ll be part of a welcoming Urgent Treatment Centre team, working alongside clinical and non‑clinical colleagues to support patient flow and experience. The role is split across two services and follows a fixed rota, giving you clarity and consistency in your working pattern. Your work will help ensure patients feel supported, informed and cared for during extended opening hours.
Responsibilities
* Support day‑to‑day activity within an urgent care setting
* Help create a calm, safe and welcoming environment for patients
* Work closely with colleagues to support smooth patient journeys
* Follow agreed processes to maintain quality, safety and confidentiality
* Work a fixed four‑week rota including evenings and weekends
Working pattern
* Week 1: Saturday and Sunday, 07:00–18:00
* Week 2: Friday, 18:00–23:00 and Saturday, 11:00–23:00
* Week 3: Friday, 07:00–18:00
* Week 4: Thursday, 07:00–18:00
Requirements
* A caring, reliable approach with a focus on patient experience
* Ability to work well as part of a team
* Confidence following set procedures and routines
* Willingness to work evenings and weekends as part of a rota
* We welcome transferable skills and provide training and support
Advert closes on Monday 18 May 2026
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