Overview
Are you an experienced IT Support Engineer looking to take the next step in your career? Our client, a leading MSP, is expanding their team and seeking a 2nd Line IT Support Engineer to deliver top-tier IT support and solutions to a variety of clients. This is a hybrid role, combining home & office-based and on-site work, offering excellent exposure to diverse technologies and a supportive, professional team.
Responsibilities
* Provide 2nd line support for client IT environments, including servers, networks, and cloud services
* Troubleshoot and resolve technical issues efficiently and professionally
* Assist with server installations, migrations, and ongoing maintenance
* Configure and maintain networking equipment, including routers, switches, and firewalls
* Support Microsoft 365, Azure, and virtualisation environments
* Contribute to backup, security, and IT projects across client sites
What we\'re looking for
* Strong experience with Microsoft Windows Server and Exchange
* Proficiency in Office 365, Azure Entra ID, and desktop OS support
* Networking knowledge: routers, switches, firewalls
* Virtualisation experience (VMware or Hyper-V)
* Excell...
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