Customer Service Advisor-
Fixed Term until February 2026- Immediate interviews
Yolk Recruitment is supporting leading company in the construction industry based in Treforest, in their search for a Customer Service Advisor to join their team. This is a great opportunity to work within a small, supportive team in a fast-paced environment, with a focus on customer orders and enquiries.
What you'll be doing:
Handling customer orders and enquiries via phone and email
Providing timely and professional responses to queries and complaints
Proactively planning and tracking orders through to completion
Scheduling and rescheduling deliveries while making best use of the haulage fleet
Maintaining accurate records and documentation
Liaising effectively with the commercial, production, and haulage teamsWhat we're looking for:
Experience of customer service (telephone or in person)
Confidence in IT skills
Excellent communication skills
A proactive mindset and willingness to learn about different areas of the business
A team player who's comfortable working in a close-knit environmentWhat you'll get in return:
Salary up to £27,500
Monday-Friday working hours
Company pension
Life assurance
Supportive team environment
Full training and development
Free parking onsite