Full Time
FTC 7 months‑contract will end at the end of June 2026.
We are looking for a motivated Resident Liaison Officer to join our Basildon Planned team. You will be travelling in and around the Basildon area.
About the role
As our Resident Liaison Officer, you will serve as the primary point of contact between residents, project stakeholders, and the construction team. The successful candidate will be responsible for fostering positive relationships with residents, addressing their concerns, and ensuring that their needs are met.
Working to deliver the best quality service, you’ll be responsible for a first‑class liaison and administrative support to our project team in a professional and efficient manner.
About You
You will have experience as a Resident Liaison Officer or similar project administration experience with a main contractor for planned works. It would also be advantageous to have experience within a social housing environment.
Experience of EasyBOP, SHDF and a Level 3 in Customer Service or equivalent is desirable but not essential to the role.
You must live within reasonable distance and hold a clean full UK driving licence for a minimum of 12 months. We ask that you are also willing to travel between sites if and when required.
Benefits
* Company Car / Allowance
* Profit Share Discretionary Annual Bonus Scheme
* 26 Days Holiday plus Bank Holidays
* Enhanced Pension Plan
* Private Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more)
* Life Assurance & Accident Cover
* Share Save
* Enhanced Maternity & Paternity Pay
* Work Perks Discounts & Vouchers
* Buy & Sell Holiday Schemes
* Flexible Working & Flexible Bank Holidays
* Cycle to Work
* Volunteering (2 days paid)
* Learning & Development Opportunities
* Extensive Wellbeing Support, including EAP
* Loyalty & Values Awards
* Funded Professional Subscription
About Us
Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include responsive repairs, void refurbishments, compliancy services and planned maintenance works.
With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first.
Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success.
MSPS are proud to support the resettlement of armed forces personnel.
We shortlist and interview for our roles throughout the duration of the advert. Therefore, we would encourage you to submit your application as soon as possible to avoid disappointment. We reserve the right to close any of our adverts prior to the stated closing date should we have a high volume of appropriate candidates.
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