Employee Benefits Account Manager
£28,000 - £36,000 P.A (DOE)
Full Time, Permanent
Peterborough
Our client focuses on delivering high-quality service and building long-term relationships with clients across healthcare and group risk schemes.
They are looking to recruit an Employee Benefits Account Manager to join their growing team. The role involves supporting advisers, managing a portfolio of clients, and ensuring all clients receive a high standard of service. This is an excellent opportunity for someone who is client-focused and wanting to forge themselves a real career path.
Key Responsibilities:
Assist in managing an existing portfolio of clients across healthcare and Group Risk schemes
Contact clients and arrange meetings
Research the marketplace to identify suitable products and solutions
Liaise with clients, scheme members, and external providers via telephone and email
Work closely with clients' HR/Payroll representatives to reconcile data and assist with queries
Respond to internal and external requests promptly and efficiently
Keep all parties informed of progress and maintain accurate records on back-office systems
Process new business and annual renewals of Group Protection and Healthcare schemes
Undertake ongoing administration of existing group schemes
Maintain a strong working knowledge of healthcare market products
Build and maintain strong professional relationships with clients and colleagues
Contribute to project work to support team operations and client relationships
Identify potential opportunities for new business
Any other duties to support the Heads of Employee Benefits Advice and AdministrationExperience Required:
Experience working in Administration, Insurance, HR, Financial Services, or Employee Benefits
Excellent time management and organisational skills with the ability to prioritise workloads
Strong analytical skills and attention to detail
Exceptional written and verbal communication skills to liaise with clients
Ability to work independently with minimal supervision
Client-focused with the ability to address and resolve queries effectivelyWorking Hours:
Monday - Friday, 9:00am - 5:30pm (flexible start and finish times)Benefits:
£28,000 - £36,000 P.A (dependent on experience)
20 days holiday (increasing with service up to 30 days) plus bank holidays and Christmas closure
On-site parking
Pension scheme - 5% matched contribution and National Insurance kickback
Death in Service - life cover up to 4x annual salary
Critical Illness Cover - up to 2x annual salary
Dental scheme
Private Medical Insurance
Lunch paid for by company
Exam support for professional qualifications
If you are interested in this position, please apply within.
Applications from outside the UK will not be considered