Support Manager
Learning Disabilities & Autism | West Berkshire (Newbury)
Salary: £39,917.94 | Full‑time (37.5 hours per week)
Our client, a well‑established supported living provider, is recruiting an experienced Support Manager to lead services supporting adults with learning disabilities, autism, and complex needs across West Berkshire. This is a visible, operational leadership role covering three supported living services in Newbury, with full accountability for quality, compliance, and staff leadership.
Key responsibilities and requirements include:
Operational leadership of three supported living services supporting 12 adults
Direct line management of approximately 22 FTE staff (no Deputy Manager in post)
Ensuring delivery of safe, high‑quality, person‑centred support aligned with CQC expectations
Oversight of support planning, risk management, safeguarding, and incident response
Managing recruitment, inductions, rotas, supervision, performance, and staff development
Driving positive team culture, engagement, and retention across services
Building effective relationships with families, commissioners, social workers, and health professionals
Maintaining accurate records and ensuring full regulatory and contractual compliance
Regular onsite presence across services and the Newbury office (this is not a hybrid role)
Participation in the out‑of‑hours on‑call rota as a first‑level manager
Full UK driving licence and access to own vehicle; must live within one hour of West Berkshire
This opportunity would suit an experienced Support Manager, Service Manager, or Registered Manager (or someone ready to step up) with a strong background in learning disabilities and autism services. Our client offers autonomy, manageable service size, and the chance to have a genuine impact within a values‑driven supported living organisation. Applications are handled confidentially by the recruiting agency