Team / Directorate: ICT, Finance & Corporate Services
Starting salary: £36,246 rising to £39,942 per annum through annual increments (pro rata for part-time applicants)
Contract type: Permanent
Work pattern: Full-time, 37 hours per week. You will need to work as part of a flexible shift pattern to cover service hours from 8am to 6pm. Additionally, you will be required to work on a rota providing an ‘Out of Hours' DDaT Service to an agreed level. Overtime may be required to meet business needs. (Part-time, annualised hours, compressed hours, or term-time working options are available – discussions at interview stage welcome)
Interview date: To be confirmed
Post number: 201853, 201855
The role
Working under the supervision of the Application Support Team Leader, the Application Support Engineer provides 2nd line support and maintenance for NRW DDaT Applications within an ITIL framework, aligning with the wider team’s Target Operating Model to deliver an outstanding customer-focused service.
We support flexible working arrangements. You will be contracted to the nearest NRW office to your home, with a suitable hybrid working pattern to be agreed upon appointment. Any face-to-face meetings or training will be scheduled in advance.
For informal inquiries about this role, please contact Charlotte Wilde.
Interviews will be conducted via Microsoft Teams.
Successful external applicants will be subject to a satisfactory Disclosure and Barring Service (DBS) check. We aim to make offers of employment within 4 to 8 weeks of the closing date.
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