Job Description
Assistant Operations Manager\n\nAbout the Role\n\nWe’re working with a leading organisation that’s on the lookout for a passionate and proactive Assistant Operations Manager to help drive high-quality, efficient service delivery across Birmingham and the surrounding areas.\n\nThis is a hands-on, people-focused position where you’ll play a key part in leading teams, ensuring operational excellence and promoting a strong culture of safety and performance. You’ll be instrumental in supporting service delivery, identifying areas for improvement and ensuring high standards across all operations.\n\nA key focus of this role will be driving and supporting culture change. You’ll be expected to create a change mentality across your teams - helping people buy into a new, positive way of working.
While you won’t be driving change alone, you’ll lead by example, setting the tone for collaboration, accountability and growth. This requires strong leadership, exceptional people management and the ability to inspire and influence those around you.\n\nKey Responsibilities\n\n * Lead and motivate large, multi-skilled teams to deliver outstanding service.\n\n * Drive and support a culture of positive change across operations.\n\n * Oversee day-to-day operations, ensuring compliance, safety and efficiency.\n\n * Manage budgets, resources and schedul...