We are searching for a Service Advisor for our Scarborough dealership.
We are looking to recruit a Service Advisor to join our busy Aftersales team in Scarborough and you must be enthusiastic, outgoing and a process driven individual who puts customer service at the forefront of all they do.
As a Service Advisor at Drive Motor Retail, you will be the first point of contact for our valued customers. You will play a vital role in delivering exceptional service, assisting customers with their vehicle service requirements, and ensuring their experience with us is smooth and hassle-free.
* Basic Salary of £28,000 - Potential earnings are un-capped but are averaged at £37,000+ per annum
* Monday – Friday 8am – 5.30pm
* Employee discounts and further discounts for friends and family on dealership services.
* 24 Days Holiday + Bank Holidays - Rising with length of service.
* Discounted Shopping, Gym and Dining Benefits using an app designed to save you money whilst you earn.
* Medicare cash plan for all employees and their children, which gives same-day access to an online GP, money towards health, wellbeing and dental care.
Responsibilities:
* These tasks require excellent organisational skills with an attention to detail and a quality focus that is second to none.
* As the first point of contact for customers the role requires a motivated and enthusiastic individual with excellent communication skills.
* Booking and arranging customers vehicles into the service department.
* Engaging with existing customers
* Selling and advertising our dealerships services and products.
* Be committed to achieve complete customer satisfaction
* Help achieve sales targets as set out by the Aftersales Service Manager
Requirements:
* Comply with Health & Safety Procedures
* Comply with Company administrative procedures i.e. Use clock card machine, complete job cards etc
* Ensure work is completed to a high standard at all times
* Ability to work at a fast pace
* Well-mannered and ready to go the extra mile for our customers.
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