Customer Services Export Administrator
Sheffield
Full-time / Permanent
Are you an organised and detail-focused administrator with experience in export documentation or international shipping?
Eclipse Magnetics are looking for an Export Administrator to join the Customer Services team in Sheffield. Reporting to the Customer Services Team Leader, you will coordinate export documentation and shipping activities to ensure the compliant, timely, and efficient movement of goods to customers worldwide.
As Export Administrator, you will prepare and manage export documentation including commercial invoices, packing lists, certificates of origin, EUR1 documentation, and other customs paperwork. You will ensure compliance with incoterms, commodity codes, export licences, and country-specific requirements while maintaining accurate records for audit purposes. You will organise freight bookings with approved forwarders and couriers, verify shipment details, and work closely with warehouse and dispatch teams to ensure goods are shipped on time, monitoring progress and resolving any delays.
As a key point of contact for customers, freight partners, customs brokers, and internal departments, you will provide shipment documentation, dispatch confirmations, and updates. The role also includes supporting general customer service and administrative tasks such as order processing, handling telephone and email enquiries, document control, and maintaining customer records, while contributing to continuous improvement of export processes.
Ideally, you will have experience in export administration, international shipping, or logistics coordination, with knowledge of export documentation, customs processes, and incoterms. Strong organisational skills, attention to detail, communication skills, and good IT capability are essential, along with the ability to manage multiple tasks in a busy environment. An ITOPS qualification would be advantageous but is not essential.
So who are we? Part of the Spear & Jackson Group, Eclipse Magnetics has been a market leader for over 100 years. We specialise in the design and manufacture of high-performance magnetic systems, supplying critical equipment to some of the world's most demanding industries. As a trusted manufacturer and supplier, we're proud of our history, our expertise, and our reputation for quality.
We commenced our journey two years ago to achieve Net Zero carbon emissions by 2040, why not join us and help us achieve our goal
A Package of Employee Benefits:
At Eclipse Magnetics we constantly recognise that our success has been built by the hard work, talent and ingenuity of our employees. We invest in our employees and also strive to make Eclipse Magnetics an attractive proposition to new employees. We offer a range of employee benefits: -
* Company sponsored learning and development - training courses, further education, vocational training
* Modern working environment - complete with free on-site parking
* Hybrid or flexible working packages
* Employee discounts - excellent discounts on group products including Spear & Jackson Garden and hand tools
* A range of social and charity fund raising initiatives
* Life Assurance Scheme - death in service cover
* Company supported volunteer days - support local good causes without losing pay or holiday entitlement
* Free social BBQs during work time - enabling inter-department relationships to flourish
* Service-related annual leave entitlement up to a maximum of 25 days per year plus Bank Holidays
* December shutdown leave of 3 days in addition to your annual leave entitlement
* Access to free independent mortgage advice for you, your family, and friends
* Promoting health & wellbeing - awareness programmes, voluntary healthcare cash plan, Workplace Mental Health First Aiders
* Employee Assistance Programme - 24-hour personal and life management support service for you and members of your household
If this sounds like the opportunity for you, we'd love to hear from you. Send your CV and a covering letter to, telling us why you're the right fit for the role, and include your salary expectations.
Job Types: Full-time, Permanent
Benefits:
* Company pension
* Free parking
* On-site parking
* Sick pay
Application question(s):
* We are unable to provide visa sponsorship. Do you currently have the right to work in the UK without restrictions?
Work authorisation:
* United Kingdom (required)
Work Location: In person