L&D Administrator / Coordinator
Rate: £18.00 - £20.00 per hour (PAYE)
Location: Mailbox, Birmingham
Department: Learning & Development
Duration: 6 months
Hybrid: 2-3 days per week in the office
Working Hours: Monday – Friday, 35 hours/week (1-hour unpaid lunch)
Interview Process: 1-hour Teams interview on Wednesday 10th September. Candidates must be available for interview on this date, as the client requires the successful candidate to start by Wednesday 17th September.
Overview
We are seeking a highly organised and proactive L&D Administrator/Coordinator to support the Learning & Development team. The ideal candidate will manage training logistics, support teams across projects, and ensure smooth delivery of programmes.
Core Skills
* Planning & Organisation: Manage changing workloads and conflicting priorities effectively.
* Communication & Interpersonal: Advise, influence, negotiate, and build strong relationships.
* Customer Service: Deliver high-quality support and resolve queries professionally.
* Problem Solving & Innovation: Identify issues and implement efficient, creative solutions.
* Analytical Thinking: Assess logistical needs and develop effective support strategies.
* IT Literacy: Proficient in Outlook, Word, Excel, and quick to learn new systems with attention to detail.
Knowledge Areas
* Training Principles: Understanding of training scheduling, delivery, and design.
* Organisational Awareness: Familiarity with the organisation’s content and objectives.
* Financial Acumen: Experience with budgets and financial planning.
* Teamwork & Collaboration: Working with teams with interdependencies.
* Time & Deadline Management: Coordinating multiple tasks under tight deadlines.
* Logistics Coordination: Managing training venues, resources, and schedules.
* Stakeholder Liaison: Working with freelancers, suppliers, and internal teams.