About Appleby Westward
Appleby Westward is the SPAR Wholesaler and Retailer covering the West of England.
Our Retail Distribution Centre and Support Offices are based in Saltash, Cornwall, where we employ around 2,000 colleagues supporting our wholesale distribution operations for both our independent retail estate and company-owned retail stores, as well as working within our SPAR network.
Our SPAR retail stores are the leading convenience brand, operating in communities from Chichester in the east to Land's End in the west, and to Bristol and Salisbury in the north. In addition to offering convenience goods, groceries, chilled foods, and food-to-go, we also provide essential local services at selected locations, including Post Office services, lottery, and online collection and delivery services.
We pride ourselves on serving our communities and strive to provide efficient, quality customer service for all our customers. We also play a significant role in local charity and community support, actively fundraising for local organizations and our main charity partner, Marie Curie.
About Ryde
Mayflower Dartmouth is a charming, scenic town with rich history, stunning river views, and a welcoming community. It's a peaceful gem, perfect for history lovers and nature enthusiasts alike. SPAR Mayflower is a friendly, community-oriented store with great service, fresh produce, and a wide range of essentials. It’s a convenient and welcoming spot for both locals and visitors. Come and see why it’s a favorite among locals.
The Customer Service Assistant Role
This is not just a job in a shop; it’s a retail career with training, learning, and apprenticeship opportunities that are endless. Here is a glimpse of what you’ll do and what you’ll need to show us:
* Warm Welcomes: Customer Service with Pride – always greet customers with a smile, provide excellent service, and go the extra mile for our community.
* Store Standards: Play a vital role in ensuring everything runs smoothly.
* Customer Satisfaction: Use your product knowledge, stay updated with promotions, and create eye-catching displays to delight our customers.
* Transaction Accuracy: Attention to detail to process all sales transactions accurately and efficiently, including cashing up tills and ensuring company monies are secure at all times.
* Stock Management: Take ownership of receiving, replenishing, and displaying stock.
* Cleanliness: Maintain a clean and tidy store environment at all times.
* Legal Compliance and Food Quality: Fully trained to ensure product quality and compliance with labelling and allergen regulations.
* Age-Related Sales: Ensure personal compliance with Age-Related Sales regulations and Think 25 guidance.
* Health and Safety: Understand and follow all Health and Safety guidelines to ensure the safety of colleagues and customers.
What can you expect from a career with us?
* 10% Discount: on all in-store purchases – because you deserve to save while you shop!
* Time to Recharge: 5.6 weeks per year, calculated on a pro-rata basis, ensuring you have time to relax and unwind.
* Support When You Need It: Employee Assistance Programme: Access to Grocery Aid for support with any challenges.
* Secure Your Future: Company Pension Scheme: Available after just 3 months of service, helping you plan for a secure future.
* Grow with Us: Career Progression Opportunities: From apprenticeships to tailored learning journeys, we’re committed to helping our store colleagues grow and potentially become Store Managers over time.
Applications
Why wouldn’t you want to start or continue your career with us? If you have a passion for customer service, enjoy working in the community, and can demonstrate how you will contribute to our retail team, apply below and start your journey with us. Let’s create a welcoming, efficient, and safe shopping experience for everyone!
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