Deputy Outpatients Manager | Harpenden | Full Time | 37.5 | Permanent
Are you an experienced Outpatient Nurse ready to take the next step in your leadership journey?
Do you thrive in a fast-paced environment where high-quality patient care and exceptional service delivery are at the heart of everything you do?
If so, Spire Harpenden Hospital would love to hear from you! We’re looking for a passionate and driven Deputy Outpatients Manager to support the continued growth, excellence and innovation of our Outpatients Department.
Why Join Us?
At Spire Harpenden, you’ll be part of a friendly, collaborative team working within a respected private hospital known for outstanding patient care. This is a fantastic opportunity to step into a leadership role where your voice is valued, your development is supported, and your impact is truly felt across the department.
The Role
As our Deputy Outpatients Manager, you will play a key role in supporting the Outpatients Manager in ensuring the smooth, efficient and high‑quality running of our services. You’ll be hands‑on—balancing clinical work with leadership responsibilities - while championing Spire’s values and driving continuous improvement.
What you’ll be doing:
1. Supporting the Outpatients Manager in the development and delivery of exceptional outpatient services.
2. Leading clinical and operational activities to ensure we meet key performance and quality standards.
3. Acting as a role model by promoting behaviours that align with Spire’s purpose and values.
4. Ensuring patient information is managed in line with Data Protection and hospital policies.
5. Encouraging a safe, inclusive and high‑quality working environment.
6. Assisting with audits, governance, risk management and performance reviews.
7. Building strong working relationships with external partners to share best practice.
8. Taking responsibility for departmental management when the Outpatients Manager is unavailable.
What We’re Looking For Essential
9. Registered Nurse (NMC) with a relevant Diploma or Degree.
10. Evidence of ongoing professional development
11. Senior-level experience within an outpatients setting.
12. Experience leading a team and working autonomously.
13. Experience managing clinical audits - desirable
Contract: A flexible working pattern of 37.5 hours over 4/5 days per week Monday to Saturday 07:30-21:00
Benefits:
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:
14. 35 days annual leave inclusive of bank holidays
15. Employer and employee contributory pension with flexible retirement options
16. ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
17. Free Bupa wellness screening
18. Private medical insurance
19. Life assurance
Our people are our difference — it’s their dedication, warmth, and pursuit of excellence that sets Spire Healthcare apart. For us, it’s more than treating patients; it’s about genuinely looking after people.
About Spire Healthcare
Spire Healthcare is a leading independent healthcare group in the United Kingdom, running 38 hospitals and over 50 clinics across England, Wales and Scotland. It provides diagnostics, inpatient, day case and outpatient care, operates a network of private GPs and provides workplace health services to over 800 corporate clients. It also delivers a range of private and NHS mental health, musculoskeletal and dermatological services'