Job Description
Engineering Administrator \n Hereford\n £24,000 – £26,000 DOE\n Full-time (40 hrs)\n Office-based\n \n Four Squared are excited to be working with a well-established, reputable heating and plumbing company in Herefordshire. Our client is looking for a proactive and organised Engineering Administrator to support their busy Customer Service and Contracts team. This is a key role providing admin support to engineers, coordinating services, and ensuring a smooth experience for customers.\n \n Key Responsibilities:\n \nHandle inbound customer enquiries and schedule engineer visits \nProcess orders, payments, and maintain accurate records \nUse CRM systems such as Commusoft to manage job flow \nLiaise with suppliers and internal teams \nSupport out-of-hours winter rota (Oct–Mar) Ideal Candidate:\n \nPrevious experience in administration or customer service \nStrong communication and organisation skills \nConfident using Microsoft Office and CRM platforms \nDetail-focused, proactive, and calm under pressure \nComfortable dealing with social housing tenants \nGDPR-aware and professional in approach Benefits:\n \n£24,000 – £26,000 salary (DOE) \n28 days holiday including bank holidays \nCompany pension scheme \nFree on-site parking \nSupportive and friendly team environment \nFull training and progression opportunities \n Interested?\n This is...