We have a fantastic opportunity for our front of house receptionist role We are looking for an enthusiastic, caring and motivated person to join our team at Shirley Dental Practice.
This is an incredibly rewarding role as you will be the 'face of the practice' and be the first point of call for all our patients.
Background in the dental field desired. Experience in Dental patient care co-ordinating/TCO with Implants and Orthodontics would be desirable. Further progression is available for the right person
Candidates MUST have superb conversational skills and just enjoy talking to patients and helping them out with queries. Exceptional phone, organisational and written skills is also an absolute must.
Key skills required:
* Providing excellent patient care at every stage of the process
* Ensuring all patients have an outstanding experience at every visit and each point of contact
* Excellent communication skills (written and spoken)
* Dentally software experience is desirable but not essential
* Good computer skills
* Awareness of Patient Confidentiality and Data Protection for handling sensitive information
The attributes we feel are required are:
* Well organised
* Adaptive to modern techniques and software
* Reliable, flexible, trustworthy and a team player
* Hard working and motivated
* Patient orientated person
What your role will include:
· Meeting and greeting patients, providing a great first impression
· Booking in appointments, answering the telephone, taking payments and dealing with any patients or dentist queries, responding to emails, scanning and attaching files to software, sending out referral letters, co-ordinating the patient pathway, cashing up at the end of the day
· Supporting the Practice Owners, Clinicians and Dental Nurses with the smooth running of the practice
· Working as part of a team to execute a first-class service
· Carrying out specific administrative duties to ensure the effective running of the practice
Pay:
Based on qualifications and experience
Hours:
Part-time Thursday and Friday required, with additional days available for the right candidate upto full-time. Approx 8/8.30am to 6pm, extended hours into evening as required.
Benefits:
* Potential for further development and career progression
* Employee discount after a certain period of service
Experience:
* Customer Service: 3 years (Required)
* Dental receptionist: 1 year (Preferred)
Education:
* A-Level or equivalent (Preferred)
How to apply: If this sounds like you, please send a CV with a covering letter explaining why this position would suit you.
Interviews: Candidates will have to attend an interview if shortlisted. A second interview may be required.
Job Types: Full-time, Part-time, Permanent
Pay: £13.00-£17.00 per hour
Benefits:
* Company pension
* Employee discount
* Free parking
Experience:
* Dental Receptionist: 1 year (preferred)
Language:
* English fluently (required)
Work Location: In person