Medications Services & Operations Lead
Location: Multisite – East Cambridgeshire
Hours: Monday – Friday 37 hours a week (flexibility on start and finish times)
Salary: up to £55,000 per annum depending on experience
Duration: Permanent
Benefits: 25 days holiday + bank holidays (increases with long period of service), enhanced sick pay, enhanced parental pay and pension contribution (21.6%)
Are you an experienced leader with a background in Dispensary or Pharmacy services at management level? Do you thrive managing multi-site teams and driving operational excellence? This is a rare opportunity to step into a senior role with a growing GP practice group serving over 40,000 patients across East Cambridgeshire.
Who are we?
We are Busy Bee Recruitment, an award-winning recruitment agency supplying both temporary and permanent staffing solutions throughout the UK to our client base spanning multiple sectors including Sales, Marketing, Industrial, Manufacturing, Engineering, IT, Accountancy, Administration & Executive Search.
Job Duties:
* Oversee day-to-day operations of dispensary teams across 3 GP practices
* Lead, mentor, and support over 40 staff including dispensary managers, medicines technicians, and procurement teams
* Develop and implement integrated workflows across sites to create a seamless service for patients
* Drive compliance with MHRA, GPhC, and NHS regulations, including controlled drugs governance
* Optimise stock control, procurement, and supply chain processes to ensure cost-effective practices
* Work with finance teams to monitor budgets, produce financial reports, and drive improvements in dispensary profitability
* Use data analysis (Excel, ePACT2, clinical systems) to monitor prescribing trends and support evidence-based decisions
* Champion the adoption of technology to streamline operations and reporting.
* Build and maintain strong relationships with NHS commissioners, local pharmacies, and pharmaceutical suppliers
* Support organisational strategy and cultural change initiatives as part of the senior operations team
What we are looking for:
* Proven experience managing dispensary services or multi-site healthcare operations
* Strong financial acumen with experience managing budgets and reporting
* Confident using data and systems to inform operational decisions
* A collaborative leader who inspires and develops high-performing teams
* Excellent organisational and stakeholder management skills
* Flexible and resilient, with the ability to travel regularly between sites
* Full UK Driving Licence and your own transport
Desirable Skills – NOT ESSENTIAL:
* Background in primary care or GP practice management
* Knowledge of NHS systems such as SystmOne, ePACT2, or EPS
* Relevant professional qualifications (e.g., Pharmacy Technician or Dispenser)
So, are you ready for your next job? Hit on the apply button today
If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Agency for this Permanent vacancy.
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