JOB TITLE: PARTS ADVISOR
LOCATION: Glasgow
SALARY: £27,500 + Bonus – OTE £30,500 + benefits
Benefits:
Healthcare cash plan.
24 days holiday (plus Bank Holidays) per annum rising with length of service.
Discounted shopping, gym, and dining benefits.
Competitive bonus structures.
Our client has a turnover of over 250 million and employs over 800 members of staff across 29 dealerships.
They are now looking for a Parts Advisor for their car dealership in Aberdeen.
Your Role: Through excellent customer service you will promote and affect sales of stock, at retail, trade, and workshop counters both over the phone and face to face.
Key Responsibilities:
* Provide efficient, knowledgeable service to retail, trade, and internal workshop customers
* Process parts enquiries and orders with accuracy and urgency
* Identify additional sales opportunities and promote special offers
* Use your technical knowledge to assist customers clearly and confidently
* Communicate any stock discrepancies to the Parts Manager promptly
* Maintain compliance with company processes and customer data protection policies
What our client is Looking For:
* Previous experience working as a Parts Advisor in a dealership or and Automotive environment
* Strong working knowledge of parts catalogues and stock control systems
* High level of accuracy in all administrative tasks and record-keeping
* Confident communicator, both face-to-face and over the phone
* Committed to delivering exceptional customer service and supporting team targets
Requirements
What our client is Looking For:
* Previous experience working as a Parts Advisor in a dealership or and Automotive environment
* Strong working knowledge of parts catalogues and stock control systems
* High level of accuracy in all administrative tasks and record-keeping
* Confident communicator, both face-to-face and over the phone
* Committed to delivering exceptional customer service and supporting team targets
Benefits
Benefits:
Healthcare cash plan.
24 days holiday (plus Bank Holidays) per annum rising with length of service.
Discounted shopping, gym, and dining benefits.
Competitive bonus structures.