Store Manager - Garden Centre (Cheltenham)
Cheltenham | Full-time | Permanent | Retail Leadership Opportunity
Salary c£45,000 per annum dependant on experience
Are you a dynamic retail leader with a passion for exceptional customer service, operational excellence, and team development?
We're recruiting an experienced Store Manager to lead a large-format Garden Centre in Cheltenham-a destination store known for premium products, exceptional standards, and a loyal customer base.
As Store Manager, you'll report directly to the Executive Chairman and take full responsibility for delivering high standards across all departments-from gardening and plants to leisure, seasonal, food and hospitality. This is your chance to make a significant impact and lead a high-performing team within a values-led business.
What You'll Be Doing:
Retail Excellence & Commercial Success
Lead and develop department managers across multiple categories including Gardening, Plants, Pets, Seasonal, and Leisure.
Drive sales, manage shrinkage, and achieve budgeted wage-to-sales ratios.
Oversee visual merchandising and seasonal changeovers in line with brand guidelines.
Collaborate with HR and Buying teams to ensure the right resource and product mix is in place year-round.
Maintain our position as a Garden Centre of Excellence through consistent performance and standards.Customer Experience Leadership
Create a culture of customer deli...