Company Description
Raffles London at The OWO offers three unique dining experiences created by Mauro Colagreco, renowned chef behind Mirazur on the Côte d'Azur, awarded Best Restaurant at The World’s 50 Best Restaurants 2019. Colagreco is also the first chef appointed as UNESCO Ambassador for biodiversity, promoting awareness of food's impact on ecosystems. The dining options include Mauro Colagreco at Raffles London at The OWO, Saison, and Mauro’s Table.
All three experiences emphasize seasonality, local procurement, and sustainability, showcasing UK's best organic produce sourced daily from farms, fields, and shores across the country. Colagreco’s culinary offerings are central to the hotel, fostering a space for guests and locals to gather, celebrate, and entertain.
Mauro Colagreco at Raffles London at The OWO, his signature restaurant, celebrates travel and discovery through food. It highlights culinary innovation and sustainability, focusing on local, seasonal ingredients, especially native British vegetables, making each meal a journey.
Scope of Position
Reporting to the sous chefs, you will lead the breakfast section of the kitchen, managing commis and demi chef de parties, assisting in food preparation and service, and ensuring equipment and utensils are maintained to hotel standards.
Responsibilities:
1. Lead and manage the breakfast kitchen section, overseeing production, service, and hygiene standards.
2. Follow procedures, methods, and recipes as communicated.
3. Ensure proper storage, rotation, and labeling of food, equipment, and dry goods.
4. Coordinate with sous chefs on stock ordering and deliveries.
5. Train demi chefs, commis chefs, and apprentices to uphold standards.
6. Participate in dish development for all outlets, maintaining quality standards.
7. Engage in projects that enhance kitchen operations.
8. Communicate effectively with guests, visitors, and staff about services.
9. Respond promptly to service needs of guests and staff.
Additional duties include coverage in absence of line managers and potential cross-departmental work.
Who are we looking for?
* Proven experience delivering high service levels under pressure.
* Exceptional communication and customer service skills.
* Strong time management and multitasking abilities, maintaining professionalism.
* Willingness to contribute to a 24-hour operational schedule when needed.
Additional Information
Why join our Raffles team?
Benefits include:
* 28 days holiday including bank holidays, plus an extra day per year up to 5 years (35 days).
* Staff meals during shifts.
* Free dry cleaning for uniforms.
* 3% employer pension contribution.
* Enhanced sick pay, maternity, paternity, and adoption pay.
* Life assurance of 1x salary.
* Employee assistance program, including virtual GP and financial advice.
* Season ticket loans and cycle-to-work scheme.
* Celebratory gifting, paid leave for moving or charity work, and tailored learning programs.
* Fun events like quizzes, runs, and parties.
* Employee benefit card with discounts up to 30% at Accor worldwide and Raffles F&B outlets.
What are the Raffles Values?
Be You: Embrace creativity, innovation, and enthusiasm, showcasing personality and flair.
Be Kind: Demonstrate humility and generosity through emotional connections with colleagues and guests.
Be Happy: Uplift colleagues and guests with positivity and joy.
Be Confident: Share knowledge openly to achieve excellence.
Have Your Purpose: Show care and responsibility to make a tangible impact on the business.
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