Join our team and help us deliver an exceptional shopping experience for our customers! As a store colleague, your responsibilities will include:
1. Picking and selecting the best quality products ordered by online customers, ready for delivery, or providing suitable substitutions when items are out of stock.
2. Using a handheld device to plan your route around the store, selecting items, and managing your time efficiently.
3. Handling customer queries, processing orders, and assisting with loading vans for home deliveries.
4. Providing excellent customer service by supporting questions and proactively offering help.
5. Building knowledge about our products, services, and promotions to make helpful recommendations.
6. Working flexibly across the store as required, with early morning shifts starting at 4am, in a fast-paced, physical, and energetic environment. You should be comfortable working alone at times but also enjoy being part of a team.
7. Being friendly, welcoming, and enthusiastic about helping customers.
8. Thriving in a dynamic environment, using initiative to solve problems, and taking responsibility for your tasks.
9. Adapting to new digital tools and technology, and able to lift shopping containers up to 15kg.
10. Maintaining attention to detail by keeping the store clean and clutter-free, ensuring the best shopping experience. You must be above school-leaver age; if shifts include hours before 6am or after 11pm, you must be at least 18 years old.
11. Having the Right to Work in the UK.
We are committed to being an inclusive place to work and shop. We offer various development opportunities, support resources, and celebrate diversity through initiatives and events. If you need reasonable adjustments during the application or interview process, please let us know.
Working with us comes with great benefits:
* 10% discount at Sainsbury's, Argos, Tu, and Habitat after four weeks, increasing to 15% at Sainsbury's on weekends and at Argos every payday.
* Free food and hot drinks in all our stores.
* Generous holiday entitlement, maternity, and paternity leave.
* Matching pension contributions between 4-7.5%.
* Sainsbury's share schemes at discounted prices.
* Special offers on gym memberships, restaurants, holidays, and retail vouchers.
* Wellbeing support, including free access to our Employee Assistance Programme.
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