You will be responsible for managing the customer journey from reservation through to legal completion, ensuring a smooth, efficient, and customer focused process. This is a pivotal role where you will act as the main point of contact for purchasers, solicitors, financial advisors, and internal teams, keeping sales on track and delivering excellent service.,
Responsibilities
* Manage the full sales progression process for new build properties, from reservation to completion
* Liaise with purchasers, solicitors, mortgage brokers, and internal teams to ensure deadlines are met
* Regularly update and support customers throughout their journey, providing a professional and reassuring service
* Monitor and chase the progress of sales, resolving any issues or delays promptly
* Maintain accurate sales records and ensure compliance with all regulatory and company procedures
* Work closely with the Sales and Aftercare teams to deliver a seamless customer experience.
* Report regularly to management on pipeline status and forecasted completions
Qualifications
* Proven experience as a Sales Admin/Coordinator within New Build Homes/Construction
* An understanding of the conveyancing process and residential property sales
* Excellent communication and negotiation skills with a customer-first approach
* Highly organised with the ability to manage multiple sales pipelines
* Confident working with CRM systems, Microsoft Office, and maintaining detailed records
* Proactive problem solver who can work under pressure and to deadlines
Join our Sales team as a Sales Progressor. This is a fantastic opportunity for an experienced and self‑motivated candidate.
We believe Harron Homes is a place for everyone, no matter where you come from, what you look like or how you identify.
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