Temporary Clinical Administrator
Are you a highly organised individual with a passion for providing exceptional administrative support in a healthcare setting? If so, we have an exciting opportunity for you! Our client is seeking a Temporary Clinical Administrator who is dedicated to delivering a high-quality professional administrative service to patients, colleagues, and healthcare professionals.
Contract Type: Temporary
Location: Marylebone
Start Date: ASAP
Duration: 4 - 6 weeks
Pay: £14.50 p/h
Work Pattern: Fully Office Based
Key Responsibilities
* Patient Coordination: Take charge of contacting and booking patients efficiently and professionally.
* Confidentiality Commitment: Ensure the utmost confidentiality of patient personal and financial information at all times.
* Referral Management: Process patient referrals using SEMBLE diary management software and Excel database.
* Appointment Scheduling: Reach out to patients via phone to arrange appointments seamlessly.
* Payment Processing: Handle card payments and invoices with accuracy using SEMBLE or online links.
* Customer Service: Answer incoming calls in a polite and timely manner, providing excellent customer care to all service users.
* Team Collaboration: Work closely with the admin team and participate in regular meetings to enhance service delivery.
General Requirements
* Adhere to all policies and procedures while undertaking any mandatory training as required.
* Demonstrate the ability to work independently or as part of a team, meeting deadlines with a proactive approach.
* Flexibility to work occasional out-of-hours, travel, and assist with ad-hoc duties as needed.
* Willingness to undergo a standard DBS check.
Desirable Skills
* Reliability & Flexibility: A dependable team player with excellent time management skills.
* Effective Communication: Ability to establish and maintain lines of communication with both admin and clinical teams.
* Prioritisation: Capable of prioritising workloads and responding to requests in a timely manner.
* Multi-tasking: Skilled in managing conflicting priorities and requests without compromising quality.
* Professionalism: Exhibit a professional and polite telephone manner at all times.
* ICT Proficiency: Strong ICT skills, with experience in data inputting and using Microsoft packages and email.
Benefits
* Be part of a dynamic and supportive team dedicated to making a difference in healthcare.
* Gain valuable experience in a fast-paced environment while enhancing your administrative skills.
* Contribute to the well-being of patients and the efficient operation of our healthcare services.
Office Angels is an employment agency and business. We are an equal‑opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talented individuals’ skills and experiences in an inclusive environment, we help people thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
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