£70,516 - £86,159 per annum
Full Time. 37 hours per week
Permanent
Closing date: 3 September 2025.
Reference: 20393
East Suffolk Council is an exciting place to work and a great place to make a real difference to people’s lives, delivering vital services to a quarter of a million people across East Suffolk.
We currently have an opportunity to join East Suffolk Council's Housing Team as Head of Landlord Services.
Your role
We are seeking an experienced and dynamic Head of Landlord Services to join our Housing Leadership Team. Working closely and collaboratively with the Head of Housing, you will play a pivotal role in driving forward the Council’s Housing Landlord Improvement Plan.
This is an exciting opportunity to contribute to both strategic and tactical planning, shaping the future of our housing services while ensuring the highest standards of delivery. You will provide clear leadership, uphold our values, and inspire a culture of integrity, optimism, and purpose across the Housing Landlord Service.
Key Responsibilities
* Lead the delivery of service objectives within your areas of responsibility, ensuring compliance with statutory requirements.
* Actively contribute to corporate priorities including business and financial planning, workforce development, and organisational change initiatives.
* Support emergency incident responses and promote a collaborative, cross-service approach to problem-solving.
* Drive continuous improvement through the implementation of the Housing Landlord Improvement Plan.
* Work as part of the Housing Leadership Team to ensure services are customer-focused, efficient, and aligned to the council’s strategic vision.
About You
You will bring strong leadership skills, with the ability to motivate and guide teams through change. You will have proven experience in housing service delivery, an in-depth understanding of relevant legislation, and a track record of delivering improvement plans successfully. Collaborative working, excellent communication skills, and the ability to think strategically are essential.
Why work for us?
East Suffolk Council is a great place to work and there are lots of benefits our employees can access.
Here are some of the main benefits:
* Generous leave entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years’ service, plus bank holidays)
* Local government pension scheme
* Flexible working arrangements
* Learning and development tailored to your role
* A wide variety of staff support networks including access to health and wellbeing initiatives and programmes.
* Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services.
Please see our benefits brochure for further information.
The majority of our teams are working in an agile way, with a mixture of home and office working, depending on individual preferences and service requirements. If you wish to discuss how that might impact your working arrangements if you were successful, please contact the recruiting manager listed below.
Please read the job description and person specification before applying for this job.
To find out more
For an informal discussion regarding this post, please contact Lacey Crowe by emailing: lacey.crowe@eastsuffolk.gov.uk
How to apply:
To apply, please complete the online application and upload your supporting statement on our website at: https://www.suffolkjobsdirect.org/#en/sites/CX_6001/job/20393
Closing date: 3 September 2025.
Interview date: 12 and/or 19 September 2025.
East Suffolk Council is an exciting place to work and a great place to make a real difference to people’s lives, delivering vital services to a quarter of a million people across East Suffolk.
We hugely value our staff and know that in order for us to remain successful, it is essential for us to recognise talented employees, developing and retaining them within the organisation. We are therefore committed to investing in our staff and providing first-class support to ensure a positive culture and rewarding careers.
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