As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role is all about having meaningful interactions with customers and taking a consultative approach to support them in improving productivity, safety, and sustainability.
WHAT'S THE ROLE?
As an Account Manager, you are the face of Hilti and the very foundation of our direct sales model. This role involves engaging with customers to understand their needs and providing tailored solutions that enhance their operations.
WHO IS HILTI?
Hilti is a company committed to innovation that improves productivity, safety, and sustainability in the global construction industry and beyond. We foster strong customer relationships and create solutions that make construction better. Our global team of 34,000 employees across more than 120 countries is dedicated to exploring possibilities, leveraging potential, and growing careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked among the top 20 UK’s Best Workplaces by the Great Place to Work institute.
WHAT DOES THE ROLE INVOLVE?
* Visiting sites and customers in the field, asking open questions to understand their needs, and providing tailored solutions.
* Demonstrating innovative products and software to customers on-site.
* Developing ‘focus’ customers by building relationships and uncovering new business opportunities.
* Managing your sales area operationally, organizationally, and strategically, utilizing CRM systems like Salesforce.
WHAT DO WE OFFER?
* A passionate and inclusive global team with a caring, performance-driven culture.
* Extensive onboarding, training, and company events in Manchester.
* Incentives such as trips to New York City, Milan, and Miami for top performers.
* A minimum 10% salary increase after two years of high performance through our Star Development Programme.
* 33.5 days’ holiday (including Bank Holidays) with options to buy additional days.
* Private healthcare, life insurance, wellbeing support, and a 6% pension contribution.
* Company vehicle and fuel/charging card, laptop, and mobile phone.
* A £2,000 reward for referring successful candidates.
WHAT YOU NEED IS:
* Customer-facing or sales experience in any industry.
* A solution-oriented approach to uncover customer pain points and needs.
* Alignment with our values: commitment, teamwork, courage, and integrity.
* Resilience and adaptability to engage with all customer levels.
* Drive and motivation to succeed and overcome challenges.
* Curiosity and a passion for learning and growth.
* Excellent organizational skills to manage time and priorities autonomously.
* Essential: Full manual UK driving license to visit customers on-site five days a week. Please disclose points and expiry dates if applicable.
WHO SHOULD APPLY?
We welcome applicants from diverse backgrounds, including those with no prior sales or construction experience. Success at Hilti depends on teamwork and ability, not background. Please apply for the role that best fits your skills, as the team will assign you accordingly.
Click the 'Apply Now' button to upload your CV and answer brief questions. The process takes approximately 90 seconds. If shortlisted, you will complete an online assessment, a short pre-recorded video interview, and attend interviews with a Regional Manager and Sales Director. Expenses for travel will be reimbursed.
If no suitable role is available currently, we will keep your details for future opportunities and stay in touch.
Hilti is an equal opportunity employer, valuing contributions regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion, or family status.
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