We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. Our brand promise – when you need to be sure – underscores our commitment to trust, integrity and reliability.
SGS’s Industries and Environment services help businesses ensure safety, sustainability, and compliance through testing, inspection, certification, and consulting—supporting sectors from manufacturing to infrastructure and environmental management.
Job Description
Job Title: Operations Manager
Location: Immingham (with travel required)
Job Type: Permanent, Full-Time (40 hours per week)
Salary: Competitive
About the Role
We are looking for an experienced and driven Operations Manager to lead our engineering and industrial services operations based in Immingham. This is a critical leadership role responsible for managing personnel, ensuring high-quality service delivery, driving profitability, and developing new business opportunities .
This position offers a fantastic opportunity to play a pivotal role in growing our operations, while ensuring full compliance with industry and client standards, and SGS internal procedures.
Key Responsibilities
Lead and manage teams to deliver operational excellence, safety, and customer satisfaction.
Ensure resource deployment meets client specifications and complies with industry best practices.
Drive cost-effective service delivery to meet or exceed revenue and margin targets.
Manage location P&L, working capital, and contribute to business growth and staff development.
Develop and maintain strong relationships with clients and key stakeholders.
Identify new business opportunities while sustaining existing accounts.
Liaise across departments to support timely reporting and billing of services.
Foster a culture of continuous improvement, coaching, and operational ownership.
Act as the lead contact for audits, ensuring effective follow-up and closure of actions.
Strong interpersonal and leadership skills with the ability to influence at all levels.
Proven experience in client management and service delivery.
Business development acumen and understanding of current/future strategic service offerings.
Excellent communication skills (verbal, written, and presentation).
Commercial awareness and experience managing budgets and cost control.
Proficiency in MS Office and business planning tools.
Able to adapt to a dynamic environment and manage competing priorities.
Working knowledge of contract and employment law.
Previous experience in account management, sales, or project management.
Experience Required
Proven track record in operational team management and leadership roles.
Managing budgets to meet commercial objectives.
Experience in business development and maintaining long-term client relationships.
Background in project management and commercial negotiations.
Qualifications
* Degree or technical qualifications in Engineering, Science or Business related subject.
* Full, current, valid UK driving licence.
* Formal audit, supervisory or management qualification.
* IFIA certification.
Additional Information
At SGS, we believe in rewarding our employees for their hard work and commitment. As part of our team, you would be eligible for:
* Performance related bonus (discretionary and subject to eligibility criteria)
* Private medical cover (subject to eligibility criteria)
* Generous Annual Leave allowance (increasing with service) plus bank holidays
* Enhanced maternity/paternity and adoption pay
* Length of Service Awards
SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, colour, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.
APPLY NOW for full consideration, if you are selected for an interview, or further consideration, we will be in touch with you directly.
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