We are thrilled to announce an exciting opportunity for a dynamic and highly motivated Guest Services Manager to join one of the event & office spaces at Saint James in London. This is an exceptional chance for someone with a background in luxury hospitality.
Key Responsibilities:
* Deliver exceptional customer service with a focus on creating memorable, personalised experiences for our clients
* Leading, motivating, and developing the Front of House team (2 Hostesses) to maintain a consistently high standard of service and ensure exceptional customer experiences
* Maintain smooth, efficient daily routines—from rostering to service delivery.
* Ensure areas are impeccably presented and well-maintained.
* Assist in sales & marketing events within the company.
About You:
* Proven experience as a Guest Services Manager or in a guest-facing role within a luxury hotel or similar environment.
* Fluency in English is essential.
* Exceptional communication, interpersonal, and guest service skills.
What You’ll Receive:
* A competitive monthly gross salary of £45,000 and benefits.
* Opportunities for career advancement across the company.
* Ongoing training and personal development.
If you're ready to embark on an exciting journey in the heart of London, we look forward to hearing from you!