Overview
We’re offering an exciting opportunity for a motivated and enthusiastic individual to join our team as an Administrator Apprentice. As an Administrator Apprentice, you’ll play a key role in supporting the day-to-day operations of our team. You’ll learn essential administrative skills while working alongside experienced professionals who will support your development every step of the way.
To provide clerical support to the Head Office Function. This is a pivotal role to ensuring the smooth functioning within the office. The Clerical Officer will provide clerical support to various departments within the company and assist in maintaining a professional and efficient office environment.
Key Tasks
* Answering and directing phone calls, taking messages, and fielding enquiries.
* Meeting, greeting, and assisting visitors, clients, and employees in a professional manner.
* Managing correspondence and maintaining a well-organised filing system.
* Assisting in scheduling appointments, meetings, and general office duties.
* Coordinating office supplies and ensuring inventory levels are maintained.
* Scanning, photocopying, and producing name badges.
* Assisting with various tasks, data entry.
* Assisting in organising and coordinating office events and meetings.
* Maintaining office records and databases.
* Assisting with basic bookkeeping tasks, such as preparing service users monies and recording accurately on database and accountancy software.
* Maintaining confidentiality and overseeing sensitive information with professionalism and integrity.
* This list is not exhaustive and there may be other tasks deemed necessary as appropriate.
Skills & Abilities
* Conduct themselves in a professional manner both in person and on the telephone
* Ability to meet deadlines whilst at times working under pressure
* Carry out tasks with accuracy and pay attention to detail
* Good organisational skills
* Work independently
* Work as part of a broader team
* Good working knowledge of Microsoft Office Suite
Qualifications
* IT qualification desirable
* English and Maths GCSE grade 4/C or above or equivalent functional skills
Working week
37.5 Hours per week. Working pattern to be confirmed.
Apprenticeship
Apprenticeship standard: Customer Service Practitioner Apprenticeship Level 2
Duration of apprenticeship: 11 months.
About the employer
We specialise in nursing and residential care homes and community support services. We support adults with learning or physical disabilities, mental health needs, autism, elderly people and those with dementia.
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