Job Title: Senior Sales, Marketing & Events Officer
Reports to: Chief Operating Officer
Job Purpose
As Senior Sales, Marketing & Events Officer you will be proactive in generating both new and repeat business and handle a variety of event enquiries ranging from professional meetings to private functions, conferences and weddings.
Direct Reports: N/A
Location: Gregynog Hall
Working Hours: 35 Hours per week
Contract Type: Permanent
Responsibilities
The Senior Sales, Marketing and Events Officer is a key member of the Gregynog team.
Responsible for generating income for Gregynog, the Senior Sales, Marketing & Events Officer will make a valuable contribution to the charity by driving sales, developing our networks, and building relationships with the clients, companies and artists who use our meeting, event, office, theatre and rehearsal spaces.
Every week we welcome a range of clients including commercial and subsidised theatre companies; film, TV and media companies; conference and event organisers, and community and not-for-profit groups. This is a great opportunity for an organised and proactive individual to join a busy working venue, assisting with enquiries and bookings, and the planning and management of events up to and on the day.
Act as first point of contact for Sales and Marketing, responding to all incoming calls and emails in a clear accurate and professional manner
Provide client quotes and manage bookings for rooms ensuring clients are dealt with promptly and professionally.
Give venue tours to potential hirers, answering their queries and upselling the venue and its associated in-house services.
Build relationships with new and existing clients in order to obtain repeat business and maximise sales opportunities
Create and maintain a database of enquirers, pulling reports and analysis as needed.
Manage all accommodation, bedroom bookings and enquiries
Manage holiday rental bookings and enquiries
Event planning & Delivery
Liaise with Chief Operating Officer and Front of House Manager to establish operational requirements of each event, including furniture, technical services, equipment, catering and staffing.
Ensure all booking information and requirements are updated on Rezlynx
Complete event briefing forms in advance of a hire or event.
Ensure Risk Assessment Forms are completed where necessary.
Assist in planning and running events.
Where necessary provide on-the-ground event support
Administration
Work with the Finance team to raise invoices and manage deposits and payments
Support the Operational and Financial Teams with reports, reconciliations and debtors
Develop and maintain mailing lists in line with GDPR
To deal with general enquiries from the public
Deal with existing Membership Database, until they expire. Also deal with new Annual Car Parking Pass subscriptions.
To answer telephone calls
To provide general clerical assistance
Person Specification
Qualifications
Essential
Knowledge of Microsoft Office
Knowledge of Event Booking System Software
Desirable
Knowledge of Rezlynx Booking System
Skills, Knowledge & Experience
Essential
Experience in a Sales & Marketing environment
Excellent Organisational Skills
Attention to detail
Flexible
Can do attitude
Desirable
The ability to speak Welsh
Clean full driving licence?
YES
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