We are looking for a Highways Maintenance Manager Salary: £50,000 - £55,000 per annum Location: Weston-Super-Mare Shift: Monday - Friday 40 hours per week Permanent contract JDR is recruiting for a Highways Maintenance Manager to work for one of our clients in Weston-Super-Mare. Reporting directly to the Operations Director, will be responsible for managing the efficient and effective delivery of our Highway Cyclical and Reactive Maintenance. The role will directly manage teams delivering winter and reactive maintenance, drainage cleansing and repair, emergency response teams, and road signage and line markings including managing sub-contractors involved with these services. You will also ensure that exceptionally high levels of customer service are always maintained, whilst delivering on specified targets, including health & safety, compliance, and supporting the achievement of the Company's objectives and work plans. The role: As a Highways Maintenance Manager you will be working within Weston-Super-Mare and your duties will be as followed: Ensure that supervisory and operational teams deliver on all the specified requirements of the services. Oversee the programme management of all core service works, including collaboration with client and internal departments. Positively encourage a safe working culture and behaviours engaging teams in accordance with legislation, safe systems of work, monitoring, and trend analysis. Assure that all operations are risk assessed, updated annually and when required e.g. following incidents. Ensure that all incidents are investigated in a timely manner and oversee all insurance and reporting requirements. Work with the client to develop, implement and maintain a Winter Maintenance service that meets the statutory requirements and codes of practice. Assure provision of on-call driver pool as per agreed Winter Maintenance Plan. Lead the efficient and effective Reactive Maintenance service delivery including potholes and patching, kerbing and channel replacement, replacing/bedding ironwork, gully cover and manhole replacements, and sign replacement work. Maintain a sufficiently resourced and skilled on-call management, and operational response rota 24/7 365 to respond to incidents including weather events, road traffic incidents, emergencies, flooding, and the removal of obstructions or spillages on the highway network. Maintain standards across the drainage network by delivery of efficient and effective Drainage Gully Cleansing via programme management and inspection. Manage effective supply chain relationships for the delivery of sub-contracted elements of the services including traffic signage supply, advanced traffic management, and provision of road markings. Constantly review the services to ensure that efficiency levels are continuously improved upon, bringing value-added financial performance to the company and client. Ensure that all Company policies and procedures and legal obligations are understood and adhered to by all members of staff. Including conducting disciplinaries up to and including dismissals. Work with suppliers to maximise the benefit of service delivery versus cost. Develop and maintain excellent working relationships with the Client and internal/external customers. Attendance at Client/customer meetings as required. Ensure that all reports required as part of the Contract are delivered in time for meetings and any follow up actions are completed in a timely manner. Ensure all records and systems are maintained for the effective and compliant operation of the Company. Follow procedures and best practice to ensure audit compliance and ISO accreditations are maintained. To take budgetary responsibility for Operational Costs, providing variance updates to the Board of Directors. Work with the senior leadership team to ensure that all financial/ budgeted targets are achieved for the Contract including but not limited to overtime, staff numbers and revenue. Undertake transport management duties for the service, working with the Fleet Department to ensure sufficient mobile plant and vehicle allocation, and driver and vehicle maintenance compliance for the Services. About you: As a Highways Maintenance Manager you will have the following skills and experience: Proven industry experience in reactive highway maintenance sector Experience managing sub contractors and supply chain People management including experience of HR processes Proven track record of working to specified service KPI targets Financial proficiency with good experience of working within operational budgets NEBOSH qualification Winter Service Operations with NEREO registration card CSCS/SMSTS National Highway Sector Scheme TM Managers qualification e.g. 12DT7 Degree or equivalent in relevant discipline IOSH qualification IT literate including Microsoft Office suite and business systems Excellent organisational, time management and planning skills Ability to influence and persuade Ability to deal with conflict and manage appropriate outcomes Able to communicate at all levels verbally and in written form The Benefits Excellent salary Training given Permanent contract Friendly environment Free Parking 25 days holiday B/H Company vehicle If you feel you have the right skill sets apply today and we will be in touch very quickly! JDR is acting as an Employment Agency in relation to this vacancy.