Role Overview
As a Store Manager at Blacks, you’ll take full ownership of your store’s performance, culture, and daily execution. You lead from the front — setting expectations, inspiring your team, and driving strong commercial results through confident decision making and a deep understanding of the Blacks brand. You create a high energy environment where colleagues develop, standards stay consistently high, and customers receive a premium in store experience.
Key Responsibilities
* Lead the store with energy, visibility, and confidence — driving strong performance across sales, service, and operational execution.
* Inspire and motivate the team on the shop floor, creating a high‑impact Blacks experience that converts customer demand into commercial success.
* Use real‑time performance insights and trading trends to make quick, commercial decisions that elevate store results and maximise every opportunity.
* Maintain Blacks’ premium operational and visual standards — ensuring product availability, impactful presentation, and a safe, compliant environment.
* Develop and grow talent within the store, providing coaching, structured feedback, and clear progression pathways to build future Blacks leaders.
Skills & Experience Required
* Proven experience in retail management with the ability to lead and motivate teams in a fast‑moving, high‑energy environment.
* Dynamic, confident leader who can drive a performance‑focused culture and inspire colleagues at every level.
* Commercially sharp with strong capability in interpreting performance data, product trends, and customer behaviour.
* Excellent communication and interpersonal skills, supporting strong teamwork, engagement, and professional customer interactions.
* Demonstrated success in delivering strong sales results and maintaining exceptional operational standards.
Desirable Attributes
* Passionate about trainers, sports fashion, and the Blacks brand identity.
* Proactive, solutions‑driven leader who thrives in a fast‑paced, ever‑evolving retail environment.
* Hands‑on and highly visible on the shop floor, leading by example across all areas of the store.
* Resilient, adaptable, and composed during busy trading periods, product launches, and high‑pressure moments.
What We Offer
* Incremental Holiday Allowance
* Staff discount on qualifying purchases across Group retail stores and online
* Exclusive colleague bike discount scheme
* Discounted gym membershipPersonal development opportunities to learn and develop at work
* Access to apprenticeships and accredited qualifications
Equal Opportunity
We are proud to be an equal opportunity employer, committed to creating a workplace where every colleague is valued, respected, and empowered. We celebrate the diversity of our teams and strive to ensure that all colleagues — regardless of background, identity, or lived experience — can thrive and contribute meaningfully.
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