Are you ready to lead transformative change in a global financial powerhouse? At J.P. Morgan, we are seeking a dynamic Vice President to support Instant Payments within the Cash Operations Transformation team. This is your opportunity to make a significant impact, drive strategic initiatives, design processes and shape the future of payments operations. Join us in a role that offers both challenge and reward, as you collaborate with top-tier professionals in a fast‑paced, innovative environment. As a Vice President in the Cash Operations Transformation team, your role provides a unique opportunity to work in Payments, the fastest changing areas in the Financial Services industry, shaping how to operationally support new products while partnering with the business to ensure the successful execution of the Payments franchise's strategy and enabling the delivery of products in a stable and scalable way.
Responsibilities
* Coordinate with the Product Delivery Manager to drive end‑to‑end delivery, standardize impact assessments, identify and elevate blockers, and ensure resource alignment.
* Lead design‑to‑delivery and change‑management of new services and enhancements, enforcing the firm's risk, control, compliance and regulatory requirements.
* Maintain visibility into business initiatives and client mandates to manage the Payments Operations change pipeline.
* Define and implement optimized operating models by mapping current processes, systems and organizational structures, and pinpointing opportunities to improve customer experience, scalability and resiliency.
* Develop strategic hypotheses and business cases, securing stakeholder buy‑in for recommendations.
* Drive process and tool enhancements through proactive reengineering, increasing efficiency and resilience.
* Provide regular status updates to senior management and business stakeholders.
Qualifications
* Proven experience in product management or a related domain, with a track record of delivering results.
* Hands‑on expertise in operational management, change readiness and product deployment.
* Demonstrated ability to partner with business stakeholders to design and implement process improvements using core technology and digital tools.
* Strong collaborator with excellent interpersonal skills, able to influence peers and executives across functions.
* Clear, confident communicator at all organizational levels.
* Logical, structured problem‑solver with disciplined planning and decision‑making.
* Solid understanding of controls, risk management and compliance protocols.
* Self‑starter who independently manages workload and delivers on commitments.
Preferred Qualifications
* Developed knowledge of the product development life cycle.
* Operations experience dealing with large‑scale operations and transformation agendas.
* Expertise in data analysis and manipulation to support hypothesis generation.
* Proficiency in Excel and ability to clearly storyboard using PowerPoint.
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first‑class business‑in‑a‑first‑class‑way approach to serving clients drives everything we do. We strive to build trusted, long‑term partnerships to help our clients achieve their business objectives. J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.
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