Responsibilities
- Take responsibility for the performance, configuration, implementation, and support of server hardware and software that underpin the West Coast Collaboration infrastructure.
- Act as a technical authority, offering expert advice and recommendations to ensure systems are robust, secure, and fit for purpose.
- Manage and optimise server hardware and software performance.
- Configure and maintain systems to agreed operational standards.
- Support system implementation, upgrades, and ongoing service delivery.
- Provide technical leadership and expert guidance across the platform.
- Monitor system capacity, performance, and reliability.
- Contribute to the design, testing, and deployment of new solutions.
- Submit a signed secondment support form, approved by your Line Manager and either your Chief Superintendent or Assistant Chief Constable.
Qualifications
- HND or Degree in IT, Computer Science, or a related subject (Level 5 or Level 6 RQF), or equivalent experience.
- Evidence of formal, advanced training in relevant technical areas.
- At least 2 years' experience in computer systems infrastructure.
- Advanced knowledge of:
- Relational Database Management Systems or Server operating systems.
- Understanding of enterprise-scale IT infrastructures.
- Skills & Abilities:
- Strong knowledge of system architecture, configuration, and performance management.
- Experience supporting large-scale, distributed environments.
- Ability to configure systems for optimal performance and compliance.
- Knowledge of system integration and external interface.
- Experience in:
- Capacity planning.
- Performance monitoring.
- System automation.
- Design, testing, and implementation of new systems.
- Awareness of emerging technologies and their operational implications.
- Application Guidance.
Benefits
- 25 days annual leave + 8 bank holidays, rising to 30 days after 5 years' service.
- Membership of the Local Government Pension Scheme (5.5%-11.5% contributions).
- Access to on-site gyms (HQ and OCC).
- Blue Light Scheme retail discounts.
- Cycle to Work scheme.
- Salary sacrifice car scheme.
- Trade union membership options.
A Note on Using Artificial Intelligence
AI tools may be used to support idea generation and proofreading; however, your application must reflect your own experience, skills, and voice. Applications that rely on copied AI-generated content may not be accepted.
Diversity, Equality & Inclusion
We are committed to building a workforce that reflects the communities we serve. We particularly welcome applications from women and Black and ethnic minority candidates. Our Outreach Team can provide guidance and support for candidates from under-represented groups. If you require any reasonable adjustments, please let us know—we're here to support you.
