Join OneAdvanced
We’relooking for a Senior CreditLeadto join our Finance Operations team.You’llbe someone who thrives in a fast-paced environment and takes real ownership of cash collection, customer relationships, and resolving complex issues end-to-end.
This is ahandson, high impact role whereyou’llmanage your own portfolio while acting as a senior escalation point and supporting a team of Credit Controllers to stay on track.
This role is hybrid, with time in the office Monday–Wednesday and the flexibility to work from home for the remainder of the week.
What You Will Do
* Owning end-to-end collections across your customer portfolio
* Picking up the phone and proactively engaging customers to resolve payment issues quickly
* Prioritising aged debt and strategising your approach to maximise cash collection
* Acting as the go-to escalation point for complex queries and disputes
* Partnering with Billing, Sales, and Account Management to unblock issues
* Supporting and guiding Credit Controllers to deliver against targets
* Maintaining a clean, accurate ledger and resolving anomalies
* Driving process improvements where possible in a busy, evolving environment
What You Will Have
* Proven experience in credit control / collections in a complex environment
* Strong problem solving skills, you don’t just spot issues, you fix them
* Confidence to pick up the phone and handle challenging conversations
* Highly organised with the ability to manage multiple priorities
* A commercial mindset, you understand the balance between cash and customer
* Experience supporting or mentoring others
* Comfortable working with systems such as ERPs and tools like NetSuite and ServiceNow
Applications close on 8th May we encourage early applications as we may begin reviewing candidates ahead of the deadline.
What We Do For You
Wellbeing that means something
* 26 days’ holiday + bank holidays (and the option to buy more) plus 1 paid volunteering day every year
* Exceptional family leave, 26 weeks fully paid maternity/adoption, 4 weeks fully paid paternity, 22 weeks fully paid shared parental leave, plus 5 days paid bereavement leave
* Robust sick pay of up to 13 weeks full pay + 13 weeks half pay
* 24/7 Employee Assistance Programme for confidential support
* Private medical insurance for everyone, no medical-history exclusions
Financial benefits that have your back
* Performance-based rewards tailored to your role, from company-wide bonuses to OTE and commission structures
* Income protection: up to 75% salary for 5 years if you ever need it
Grow your career with us
* SkillsHub learning platform with leadership pathways, future-manager training, and a huge online library
* Access to external training and apprenticeships
Making a Difference
* MatchIt! Fundraise for a cause close to your heart and OneAdvanced will match part of the funding
* Pennies from Heaven donate the pennies from your pay check to help make a difference without lifting a finger
Plus plenty other flexible benefits to suit your lifestyle on our RewardHub, including:
* ULEV car scheme with 1,000+ models
* Dental insurance, Health Cash Plan, Critical Illness Cover, Partner Life Cover
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