Farnell Farnell, an Avnet company, is a global high-service distributor of technology products, services and solutions for electronic system design, maintenance and repair. Farnell Global is a powerhouse in the world of electronic components and technology solutions, serving customers across the globe. With over 80 years of experience, Farnell operates under the brands Newark, Farnell, and element14, ensuring that cutting-edge electronic components, solutions, and expertise are readily accessible, no matter where your projects take you. As part of the Avnet family since 2016, Farnell supports customers at every stage of the product life cycle, from research and design to production and maintenance. Company Culture: At Farnell Global, we believe in fostering a collaborative and inclusive work environment. We value and respect our people by embracing diversity of backgrounds, learning, experience, and thought. Our culture promotes equal opportunities and encourages innovation and creativity. We work together across boundaries to delight our customers, suppliers, and employees, helping the company win and grow. Our commitment to continuous improvement and excellence ensures that we stay at the forefront of the industry. Job Summary: We are seeking a seasoned IT Infrastructure Manager to oversee the planning, installation, maintenance, and upgrade of our IT infrastructure @ Farnell globally working in a matrix organized global IT Infrastructure team within the larger Avnet IT team. This role is crucial for ensuring operational excellence and the standardization and optimization of our IT hardware and system availability around the clock. You will lead the modernization, standardization, while implementing an ITSM-based support model to meet the demands of an automated environment. What’s in it for you? Be part of a globally recognized company with a rich history and a commitment to innovation. Work with a diverse and talented team across multiple continents. Along with offering a competitive salary package, we also offer: A supportive team environment where everyone really is working toward the same goal. An environment where you will be given the tools and opportunities to further your career Pension scheme (enhance and matched up to 8%) Private Medical Insurance 25 days holiday plus bank holidays with option to buy additional holiday FREE Onsite Parking FREE Onsite gym Flexible hybrid working Cycle to work scheme & company car salary sacrifice Scheme Reward schemes (retailer discount) What will you be doing? Act as the primary point of contact for the head of IT and the business leadership regarding the infrastructure platform, leading the IT infrastructure team. Implement and manage IT infrastructure changes in an operating facility. Drive operational excellence, service process optimization, and standardization across the company. Ensure IT service delivery for end-user computing, network, and compute is up to par. Collaborate with regional and global experts to standardize local hardware platforms, aligning with global standards. Support cybersecurity compliance and excellence in alignment with the global strategy from the US Headquarter Develop and manage the budget for running and maintaining the infrastructure. Manage and mitigate all risks associated with the infrastructure. Ensure robust business continuity processes and disaster recovery plans are in place. Serve as the primary contact with local and regional vendors to achieve agreed SLAs. Share good practices and leverage cross-synergies with platform counterparts from the region. Build up excellent IT service management and IT infrastructure skills and expertise within the local IT team. Manage stakeholders across platform teams and functions to reach agreement on conflicting priorities. Implement and maintain standard 24×7 network and automation monitoring services. Advise on technology innovations in the network and virtualization domain. Optimize the Data Center and server management process for high availability to meet automation demands. Provide guidance to the automation team for hardware fixes configured from the infrastructure landscape. Lead and manage troubleshooting calls for major incidents to restore business operations as soon as possible. Lead the development of root cause analysis for major incidents and ensure deployment of identified countermeasures. Define the tech portfolio modernization, infrastructure simplification, and applications rationalization with the IT manager. What about you? University or higher vocational degree and certification in Control Engineering, Electrical Engineering, Computer Science, Software Engineering, or a related discipline is preferred. Significant number of years of Infrastructure management and complex network platforms implementation experience, with a preference for automation component experience. Mulitple years of related project handling/coordination experience and process documentation. Operational Technology hardware and integration experience is essential. knowledge of Cisco hardware, implementation, and support. Understanding of PLCs: Siemens, TIA Portal, ladder logic, ST, FBD, SFC. Knowledge of platforms, networking, and protocols (TCP/IP, Profibus, ProfiNET, ASI, CAN-Bus). Familiarity with application lifecycle and IT Service Management concepts. ITIL V4 Certification is recommended. Understanding of Continuous Improvement/LEAN/Six Sigma principles. What else could you have? Strong collaboration, communication, functional excellence, and management skills. Advanced data analysis skills and a good understanding of the operating model. Credibility with the leadership team. Extensive understanding of wireless connectivity and LTE environments. Experience with Agile principles and methods, applying WOW (Lean) standards and tooling, managing demands, and problem-solving. Opportunity details: This position offers the opportunity to lead critical infrastructure initiatives within a dynamic and technologically advanced environment. You will play a key role in shaping the infrastructure strategy, ensuring the resilience and efficiency of IT services, and driving the adoption of cutting-edge technologies. Your leadership will directly impact the operational success and cybersecurity posture of the company, making this a highly rewarding and impactful role. If you are excited by this opportunity, then please apply now! LI-EMEA LI-FARNELL The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills. Avnet is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you are interested in applying for employment with Avnet and need special assistance or an accommodation to apply for a posted position contact our Human Resources Service Center in your region: Americas applicants – hrnow@avnet.com, Asia applicants - hrnow.asia@avnet.com, EMEA applicants - hrnow.EMEA@avnet.eu. Job Applicant EMEA Imprints