Internal Sales Assistant £26,000 Laindon Are you a driven and customer-focused sales professional with a hands-on approach? Join our client- a well-established, fast-moving business - and play a key role in delivering exceptional service and driving sales success. We're seeking an enthusiastic Internal Sales Assistant to be the vital link between customers and the product range. You’ll be responsible for managing sales enquiries, preparing quotes, and helping customers find exactly what they need. From cold calling to order processing, you’ll get stuck into every aspect of the sales cycle. Key Responsibilities: * Provide outstanding customer service via phone and email * Prepare and follow up on quotes, tenders and pricing * Manage incoming sales enquiries and build rapport with clients * Liaise closely with the external sales team * Keep the warehouse well-stocked and organised * Get hands-on with shipping/packing when needed * Stay up to date with product knowledge and industry trends * Maintain accurate records using Word, Excel and email What you’ll need: * Office-based sales experience (B2B or technical products preferred) * Ability to retain and explain technical product info * Confident communicator with a proactive attitude * Competent with Microsoft Office (Word, Excel, Outlook) * Comfortable with telesales and occasional cold calling * Friendly, team-player who isn’t afraid to "muck in