About Ubisense Limited
Ubisense is a company at the forefront of Industry 4.0 and the Industrial Internet-of-Things. We build products that transform physical space into "smart space", enabling software to see, understand and participate in the real world of people and business activities. In so doing, we augment people and objects with new forms of insight and intelligence that make the environments we live and work in more productive, safe and profitable. This unique ability to connect the physical to the digital has been our driving force for more than 18 years and has enabled Fortune 500 manufacturers like Daimler-Benz, Lockheed Martin and John Deere to revolutionise the way they build our cars, the most advanced aircraft and the machinery that grows our food.
We are a privately held company with around 65 employees, supporting customers across North America, Europe, UK, Japan and the Middle East. We have ambitious and well-funded growth plans, requiring talented people to help execute on our vision. We are looking for people who are interested in the future, who believe that technology will play a fundamental role in improving the world of tomorrow, and who want to be a part of making that happen.
At Ubisense, we believe that diversity, equity, and inclusion are fundamental to our success and growth. We are committed to creating a workplace where everyone feels valued, respected, and encouraged to contribute their unique perspectives. With that in mind, we welcome applicants from all backgrounds and uphold high standards within our recruiting and hiring practices. We look forward to seeing your application
About The Role
As a Sales Support Engineer, you will partner closely with account sales representatives to help customers understand how our solutions can meet their specific application requirements. You will translate technical capabilities into compelling, customer-focused demonstrations and proposals, and develop new application prototypes to illustrate the value of our solutions. You will play a key role in responding to RFPs and RFIs, providing technical input to sales opportunities, and building a deep understanding of our technology and its routes to market.
Key Responsibilities
What you will do
Work with sales teams to determine the most appropriate combination of hardware, platform software, and end-to-end solutions for customer applications.
Demonstrate the features and capabilities of our products in ways that are relevant and compelling to customers.
Respond to RFPs, RFIs, and other customer technical queries.
Provide input on technical aspects of proposals, solution architecture, and pricing where required.
Develop browser-based human-machine interfaces and application logic to create proof-of-concept demonstrations for new applications.
Support proof-of-concept deployments and pilot projects at customer sites.
Maintain a deep understanding of the company's technology, products, and industry-specific applications.
Travel moderately to customer sites in the UK and Europe; occasional international travel further afield.
Skills & Experience
Required
Strong customer-facing skills, able to communicate complex technical concepts clearly and persuasively.
Inventive, tenacious, and able to develop creative solutions to meet customer needs.
At least basic web development and programming skills (preferably in .NET/C#, with VueJS and Javascript experience).
Good understanding of networking technologies and integration principles.
Desirable
Experience in technical pre-sales, sales engineering, or similar roles.
Experience with 3D visualization tools like SketchUp.
Experience with Linux system administration.
Understanding of industrial networking protocols (MQTT, OPC-UA) and enterprise IT/OT systems.
German language skills are a plus but not essential.
Qualifications
Degree in Engineering, Computer Science, or a related technical field, or equivalent practical experience.
What We Offer
Opportunity to work with cutting-edge RTLS technology across multiple industries.
Exposure to complex, high-value customer projects and global clients.
Collaborative and innovative working environment.
Competitive salary (commensurate with experience) and benefits package.
Experience Level: Entry Level; ideally not more than 2 years work experience