Service Controller Leeds Salary: Up to £32,000 per annum Location: Leeds Hours: 39 per week Contract: Permanent Are you an organised, customer-focused professional looking to take the next step in your career? Were recruiting a Service Controller to join a leading special-purpose vehicle company at their busy Leeds operation. This is an exciting opportunity to play a key role in a fast-paced service environment where no two days are the same. About the Role As a Service Controller, youll act as the main link between customers, engineers, and internal teams. You will take ownership of service requests from start to finish, ensuring smooth coordination, accurate planning, and exceptional service delivery. This role suits someone who thrives in a structured, hands-on environment and enjoys juggling multiple priorities. Key Responsibilities Handle, log, and manage all customer service requests from initial enquiry to completion Plan and schedule daily workloads for engineers Create job cards, raise system notifications, and order required parts Maintain contract maintenance schedules and update service planners Process job sheets accurately and conduct follow-up calls Communicate professionally with customers, engineers, and internal teams Support onsite meetings and maintain Health & Safety standards Working Hours Monday Thursday: 8:00am 4:45pm Friday: 8:00am 3:45pm (45-minute unpaid break per day) What Were Looking For Experience in service coordination, scheduling, or a Service Controller type role Background in automotive, engineering, or related technical sectors (beneficial) Strong communication and organisational skills Proactive mindset with strong problem-solving ability Experience with SAP or similar systems (preferred) Whats in It for You? Salary up to £32,000 Profit-related bonus (5% of basic salary) 25 days holiday plus Bank Holidays Generous pension scheme: 3.5% employee / 5.5% employer 5% employee / 7.5% employer after 3 months Life Assurance: 5x basic salary (from day one) Free on-site parking Discount shopping portal Cycle to Work Scheme Employee Assistance Programme (EAP) Access to training and development On-site Mental Health First Aiders If youre ready to progress your career as a Service Controller and join a company that values service quality, technical excellence, and employee wellbeing, wed love to hear from you. Apply now to become part of a respected leader in the special purpose vehicle industry. INDKA