Job descriptionAre you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting a dedicated individual to join our team, as a Assistant Front of Hose Manager on a full time basis working 40 hours over 5 days.
We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.
What is in it for you: In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:
Free Meals on Duty: Enjoy complimentary meals while at work.
Uniform Provided: A professional uniform is supplied for all employees.
Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
Pension Scheme: Participation in The People's Pension.
Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
Career Development: Opportunities for career growth and internal transfers within Marriott's global network.
Training and Development: Access to training programs to enhance your skills and advance your career.
Here's What Your Journey With Us Entails
Assistant Front of House Manager – Key Responsibilities
Support and report directly to the Front of House Manager in the day-to-day management of all Front of House operations.
Oversee both the Front Desk and Housekeeping departments, ensuring smooth coordination and high service standards across all areas.
Lead, motivate and manage teams through effective people management, including training, coaching, performance management and disciplinary procedures where required.
Prepare and manage staff rotas, ensuring adequate cover in line with business needs and budget.
Carry out duty management responsibilities, acting as the senior operational manager on shift.
Ensure exceptional guest service standards are consistently delivered, leading by example at all times.
Take a hands-on operational role, supporting teams during busy periods and resolving issues proactively.
Monitor standards of cleanliness, presentation and safety across all Front of House areas.
Handle guest feedback and complaints professionally, ensuring prompt resolution and continuous improvement.
Assist with recruitment, onboarding and ongoing development of team members.
Ensure compliance with company policies, health & safety regulations and operational procedures.
Note: This above description is not intended to establish a
total definition of the job, but an outline of the duties.
Preferred Qualifications
Related Work Experience: At least 1 year of related work experience in a Supervisor/Management role.
Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott
Compensation: Competitive salary