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Mayflower Recruitment Ltd provided pay range
This range is provided by Mayflower Recruitment Ltd. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
To be part of a team that owns key support functions as follows:
* Print Consumable related customer interactions & support
* System administration
* Engineer Call Scheduling
Key Responsibilities:
* Act as a first point of contact via telephone, email, or ticket to customer or internal queries
* Liaise with customers regarding consumable queries and keep them informed
* Proactively manage Meter Management program while multitasking with other role requirements
* Meter Management Reporting
* Schedule engineer calls and liaise with customers, keeping them informed of ETAs
* Maintain asset management records diligently with attention to detail
* Keep training up to date
* Work effectively as part of a team
Experience, Personal Qualities, and Skills:
* Execute detailed administration instructions promptly
* Prioritize workload and work in an organized manner
* Skilled in Microsoft Teams, Word, Excel, Outlook, and PowerPoint
* Self-motivated and an effective team player
* Pride in delivering excellent service
* Professional work ethic with excellent attention to detail
* Strong customer-facing skills with multitasking ability and accuracy
* Good working knowledge of Microsoft Excel
Mayflower is acting as an Employment Agency in relation to this vacancy.
Seniority level
* Associate
Employment type
* Full-time
Job function
* Administrative
Industries
* IT Services and IT Consulting
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Location: Aberdeen City, Scotland, United Kingdom
Salary: £23,000 - £24,000
Posted: 2 hours ago
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