We're looking for a Community Steward to join our West Northamptonshire team based in Towcester. In this role you'll represent our organisation within the community, responding to public enquiries and helping to maintain a safe environment. This position includes participation in emergency standby and call out which involves weekend, evening and early morning working on a three-week rota.
Location: Towcester Depot, Northamptonshire - remote working available, with occasional travel to the office required.
Hours: Permanent Fulltime 40 hours per week - some flexibility on hours available if desired, just let us know when you speak to us.
We are unable to offer certificates of sponsorship to any candidates in this role
What will you be responsible for?
As a Community Steward, you'll work collaboratively with our Network Intelligence Centre to assess and address emergency highway concerns, while representing both Kier and West Northamptonshire Council with professionalism and care.
Your day to day will include:
* Inspecting and responding to public enquiries, completing minor repairs where possible
* Collaborating with operational teams to ensure all emergency defects are made safe
* Engaging with customers and stakeholders to maintain positive relationships
* Participating in emergency standby and call out duties on a three-week rota
* Promoting best practice and identifying opportunities for improvement
What are we looking for?
This role of Community Steward is great if you:
* Bring experience within the highways maintenance industry
* Communicate clearly and build relationships with ease
* Work proactively with excellent organisational skills
* Respond to public concerns with patience and understanding
Rewards and benefits
We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here .
Diversity and inclusion
Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview.
We look forward to seeing your application to #joinkier
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