Job Title: Senior Salesforce Administrator
Location: London
Salary: £60,000–£65,000 per annum
Contract Type: Permanent
Working Pattern: Some hybrid working (3 days in office, 2 days WFH)
Ideal Start: October 2025
Expert Salesforce Administrator needed – take ownership, lead improvements, and drive impact!
Our client, a well-established not-for-profit organisation, is seeking a Senior Salesforce Administrator to own, manage, and optimise their Salesforce platform. This is a hands-on, strategic role for an experienced administrator who can combine deep technical knowledge with the ability to lead improvements, streamline processes, and provide guidance across the organisation.
You will work closely with senior stakeholders, shape the long-term roadmap, and ensure Salesforce delivers maximum value to the organisation and its mission.
Key Responsibilities Serve as the organisation's Salesforce subject matter expert, supporting end users and ensuring the smooth running of the system
Manage the support queue, resolving issues and escalating complex cases to external support
Drive system improvements, process automation, and new integrations (Eventbrite, Asperato, SurveyMonkey, PowerBI)
Lead on workflow optimisations, Flows, AI features, and advanced automation projects
Build dashboards and reporting for senior leaders, defining success metrics and demonstrating impact
Own the long-term Salesforce roadmap, aligning platform capabilities with organisational goals
Manage relationships with external Salesforce vendors, including contract oversight and performance management
Maintain training materials, documentation, and induction programs, ensuring all users are confident and competent
Proactively monitor data quality, enforce best practices, and ensure GDPR compliance
What We're Looking For – Must Haves Certified Salesforce Administrator with extensive hands-on experience
Proven track record of driving system improvements and strategic Salesforce developments
Strong experience with Flows, Process Builder, reporting, and automation tools
Ability to work with senior stakeholders, translating business needs into Salesforce functionality
Experience managing external vendors or consultants
Exceptional communication, influencing, and stakeholder management skills
Highly organised, self-motivated, and able to manage multiple projects simultaneously
Desirable Experience with marketing automation platforms, e.g., Pardot, building campaigns, emails, and nurturing sequences
Familiarity with HTML for marketing communications
Why Join?
Permanent role with competitive salary of £60k–£65k
Opportunity to lead Salesforce strategy and development for a mission-driven organisation
Hands-on, high-impact role where your expertise will directly influence business performance and support the organisation's mission
Plus great benefits
How to Apply
If you are an experienced Salesforce Administrator looking for your next challenge in the not-for-profit sector ,
Please click below to apply.
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